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Parexel FSP is looking to hire multiple Investigator Payments Leads, Senior Associate in Argentina and Mexico.JOB SUMMARYThe Investigator Payments Lead, Senior Associate will be responsible for ensuring payments to clinical trial sites and investigators are processed timely and accurately from start up through to study close. The role will involve project management of key payment activities for a portfolio of studies and oversight of vendor staff performing related services. This is a critical priority for the sponsor and this position will play a key role in ensuring delivery of these services.JOB RESPONSIBILITIESUnderstand and manage the life cycle of clinical site payment administration from protocol schedule of activities, Per Subject Costs, Payment Triggers and database build through to initial start-up payment and execution of EDC-driven visit payments and invoiceable items.Lead planning of key activities to ensure system is configured to hit key startup milestone payments on timeAssess EDC design and data collection to ensure accurate and complete mapping to budget construct and timely payment triggering. Troubleshoot any payment failures to minimize delays in sites receiving payment for services completed.Ability to assess and provide guidance around configuration of Site Contracts and Budgets in the payments system to ensure they are in line with Contractual terms and drive any updates requiredProvide oversight of vendors to ensure adherence to Sponsor’s investigator payments processes and standards including timely approval of payments and invoices, resolution of any payment queries.Ability to triage technology and process issues which involve a high degree of complexity and interdependencies (eg site relationships, budgets and contracts, regulatory requirements, language, tax, currency, etc.)Review study payments performance, ensuring that payments are flowing to sites in line with contractual terms and identifying root cause of any issues and ensuring corrective actions are put into placeEnsure Purchase Order is active and adequate funding is in place to facilitate transfer of funds for all approved payments without delayWhen required, support study-specific Audit activities related to investigator paymentsResolve site and study level payment issue escalations as a priority to maintain site satisfactionEnsure appropriate contracts, work orders and funding are in place to execute site paymentsEnsure Purchase Order is active and adequate funding is in place to facilitate transfer of funds for all approved payments without delayQUALIFICATIONS / SKILLSTwo plus years’ experience in clinical contracts/budget administration, accounting/finance, and/or clinical project/operations.Knowledge of clinical operations, protocols and site budgets EDC data and systems is a plusExperience with industry payment processing software including developing business requirements is a plusExcellent interpersonal and organizational skills, sufficient to multi-task in a fast-paced environment with changing priorities.Good business judgment and a strong understanding of the unique aspects of site payments including regional and country specific considerationsMust demonstrate an understanding of clinical site and vendor budgets and payment terms.Demonstrated ability to work in a cross-functional environment with clinical operations, business technology, legal, finance, tax and other functional lines.Proven success in completing assignments, tasks and projects under minimal supervision as well as demonstrated ability to make critical recommendations related to investigator paymentsAbility to work independently with minimal supervision in a team-oriented environment.Desire to create positive experiences and make significant contributions.Excellent administrative, organizational and problem-solving skillsAbility to collaborate effectively across a variety of teams and cultures located in multiple locations in demanding/changing situations.Experience with a Clinical Research Organization or a sponsor is preferredKnowledge of local tax and payment regulations in countries where clinical trials are executed is a plusExperience in cross-border financial transactions is a plusParexel is a leading global clinical research organization (CRO) providing insights-driven Clinical and Consulting solutions to the world’s life sciences industry. Leveraging deep local knowledge and a global breadth of clinical, regulatory and therapeutic expertise, our professionals worldwide work in partnership with biopharmaceutical leaders, emerging innovators and sites to design and deliver clinical trials with patients in mind — broadening access and making clinical research a care option for anyone, anywhere. Our proven track record spans 40+ years and drives us forward, advancing clinical research in healthcare’s most complex areas while harnessing innovation to drive efficiencies across every phase of the clinical development process. Our insights-driven approach, proven delivery and trusted execution are accelerating the delivery of life-changing treatments to patients — With Heart.™
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