Jordan Digital Marketing is a remote-first, remote-always digital marketing agency. We specialize in paid media, SEO, and content marketing for startups and high-growth companies across B2B and B2C. Our mission is simple: deliver best-in-class performance and act as a true extension of our clients’ in-house teams.The RoleThe SEO Account Director exists to own the success of a portfolio of client accounts - both directly managed and those led by their team - and to build the team that delivers it. This role is where client outcomes, team development, and business growth converge, and the health of the accounts and people under their leadership directly determines whether JDM's SEO practice grows.Core AccountabilitiesAccount & portfolio ownershipOwn the results of your directly managed accounts and every account on your teamDrive maximum organic search impact using advanced SEO strategies - from Video SEO and structured data optimization to off-page partnership development and content marketing strategySet strategic direction and prioritization across the portfolio, adjusting as client goals and the search landscape shiftOffer insight and perspective on support accounts across the broader teamThe standard: Every account in the portfolio has a clear strategy, is trending toward its goals, and no account's health comes as a surprise - to the client or to JDM leadership.Client relationships & retentionMaintain strong, trusted relationships with clients on directly managed and team accountsServe as the senior escalation point when accounts hit turbulence, resolving issues before they threaten the relationshipConnect SEO performance to the business outcomes each client actually cares aboutRepresent JDM's standard of quality in every client interactionThe standard: Clients see JDM as an extension of their team, renewals are earned well before the contract date, and at-risk accounts are identified and addressed early.Team leadership & developmentManage an entire teamOwn team development, training, buy-in, and retentionCoach team members toward stronger strategic thinking and client management, not just task executionAssist in the hiring process and team building as JDM growsThe standard: The team is retained, developing, and delivering at JDM's quality bar without requiring rework, and team members can point to how they've grown under this person's leadership.Business contributionParticipate in major business functions - sales, audits, onboarding, hiring, and contentSupport new business with credible, compelling SEO perspective in pitches and auditsEnsure smooth onboarding that sets new accounts up for long-term successContribute to JDM's marketing presence and thought leadershipThe standard: This role's fingerprints are on the growth of the SEO practice itself - new business won, new accounts launched well, and JDM's reputation strengthened.Strategy & innovationDrive new strategy, skills development, and learning across the SEO teamStay ahead of algorithm changes, industry shifts, and emerging SEO practicesTurn new knowledge into repeatable approaches the whole team can useRaise the bar on what JDM's SEO offering can deliverThe standard: JDM's SEO practice is measurably better - sharper strategies, stronger skills, better results - because this person is leading it.Primary Qualifications10+ years of experience in SEO, with expertise across a wide range of SEO strategies6+ years of experience managing and developing a team8+ years in a client-facing digital marketing roleStrong written and verbal communication skills, with a track record of clear, concise, and timely communicationStrong people skills, including active listening with empathyAn analytical mindset - the ability to look at account and team data and form a clear point of view on what to do nextWhile the role is remote, we are only hiring within the USWe'd love it if you also haveContent marketing or professional writing experienceA mix of in-house and agency experienceAn entrepreneurial mindset with genuine curiosity about the industryExperience working with other marketing channels such as paid, CRO, organic social, or emailExperience collaborating across teams and with other marketing functionsPrior remote work experienceBenefitsWe’re fully remote (we were remote before it was cool)Medical, Dental, & Vision InsuranceHSA, FSA, and dependent care FSA401k with company matchingFlexible working hoursYearly professional development stipendFlexible PTOMonthly WFH stipendCompany-provided laptopEquipment stipend to build out your home officeParental leave - 12 weeks (3 weeks paid, 9 weeks unpaid)529 College Savings PlanFun surprises on your birthday and workiversary!While the job posting shows a specific city, this is a fully remote position.We really value diversity & inclusion in our hiring and culture. We are proud that our team is majority female and that many ethnicities are represented. We encourage you to apply and share this with candidates from diverse backgrounds.
3 months ago