Medical Office Assistant at Integra Eyecare Centre | Torre

Medical Office Assistant

Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Base compensation
USD18 - 21/hour

+ Health insurance

Non-negotiable
location_on
Integra Eyecare Centre Vancouver, 2415 Kingsway, Vancouver, BC V5R 5G8, Canada
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Posted over 1 year ago

Requirements and responsibilities


Patient Care & Front Desk Support: * Greet and check in patients, ensuring all required forms are completed. * Schedule, reschedule, and confirm patient appointments via phone, email, and online booking systems. * Answer inquiries from patients regarding appointments, billing, and general clinic information. * Assist patients with insurance claims and payment processing. Administrative Tasks: * Maintain patient records and ensure accurate entry into the Electronic Medical Record (EMR) system (e.g., Revolution, Plexia, or Jane). * Manage incoming and outgoing correspondence (emails, faxes, phone calls). * Prepare daily reports, track payments, and process invoices. * Monitor and order office supplies as needed. Clinical Support: * Prepare patients for pre-testing, including administering tests such as visual field, OCT, and auto-refraction (training provided if required). * Clean and maintain medical equipment as per clinic protocols. * Support optometrists with patient flow during busy periods. General Duties: * Ensure the clinic is clean, organized, and compliant with health and safety standards. * Handle confidential patient information with professionalism and discretion. * Provide support for special projects and initiatives as assigned by management.