Medical Office Assistant at Integra Eyecare Centre | Torre
Medical Office Assistant
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Integra Eyecare Centre

Medical Office Assistant

Integra Eyecare Centre
Posted by
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Geraldine Tovitto
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(3.6K) info
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Support patients and clinical staff with administrative and medical tasks of the highest quality.
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Full-time

Legal agreement: Employment

Base compensation
USD18 - 21/hour

+ Health insurance

Non-negotiable
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Integra Eyecare Centre Vancouver, 2415 Kingsway, Vancouver, BC V5R 5G8, Canada
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Posted over 1 year ago

Requirements and responsibilities

Patient Care & Front Desk Support: * Greet and check in patients, ensuring all required forms are completed. * Schedule, reschedule, and confirm patient appointments via phone, email, and online booking systems. * Answer inquiries from patients regarding appointments, billing, and general clinic information. * Assist patients with insurance claims and payment processing. Administrative Tasks: * Maintain patient records and ensure accurate entry into the Electronic Medical Record (EMR) system (e.g., Revolution, Plexia, or Jane). * Manage incoming and outgoing correspondence (emails, faxes, phone calls). * Prepare daily reports, track payments, and process invoices. * Monitor and order office supplies as needed. Clinical Support: * Prepare patients for pre-testing, including administering tests such as visual field, OCT, and auto-refraction (training provided if required). * Clean and maintain medical equipment as per clinic protocols. * Support optometrists with patient flow during busy periods. General Duties: * Ensure the clinic is clean, organized, and compliant with health and safety standards. * Handle confidential patient information with professionalism and discretion. * Provide support for special projects and initiatives as assigned by management.
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