Software Integration Specialist (iVue Financials/Service) at National Information Solutions Cooperative (NISC) | Torre
Software Integration Specialist (iVue Financials/Service)
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National Information Solutions Cooperative (NISC)

Software Integration Specialist (iVue Financials/Service)

National Information Solutions Cooperative (NISC)
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Full-time

Legal agreement: To be defined

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for United States residents)
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Visa sponsorship: No
Posted over 2 years ago

Responsibilities

National Information Solutions Cooperative (NISC) is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering and operations, as well as many other leading-edge IT solutions. NISC is ranked in ComputerWorld’s Best Places to Work survey for twenty consecutive years. We are looking for a Software Integration Specialist to join our team and play a key role in implementing and supporting the integration of iVUE Service (Utility and Broadband) to/from iVUE Financials. The ideal candidate will have a strong understanding of accounting principles, basic knowledge of Project Management processes and theory, and 3-5 years of iVUE product usage. In this role, you will work closely with Member/Customers and Professional Services Project Managers to implement, support, troubleshoot, research, and resolve issues within the iVUE Enterprise. If you are passionate about IT solutions and have experience in utility and/or telecom industry billing and accounting, we would love to hear from you! Responsibilities: - Implement and support the integration of iVUE Service (Utility and Broadband) to/from iVUE Financials - Work with business area IPMs to ensure key integration tasks are completed in the Project Plan - Assist with setup and training of GL Divisions, Device Management integration, Deposit Management, GL Accounting setup in the Service application and other integration between service and financials - Monitor and Assist with Service to GL Balancing issues - Assist with the business analysis and the evaluation of current processes and ensure iVUE integration best practices are implemented - Provide superior customer support to internal and external customers in all encounters - Communicate with all parties involved in the enterprise implementation - Perform on-site training or deliver remote application training to Member/Customers as needed - Complete required conversion documents and utilize support tools and best practices as directed - Validate and audit the accuracy of converted data, which includes material inventory, devices and reconciling converted totals - May prepare materials and deliver learning courses - May be called upon to assist in other implementation areas and design teams - May be called upon to participate in testing of new product development or enhancements - Up to 10% travel to customer sites, as necessary, to meet the business objectives
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