Technical Support Specialist - Email at FormAssembly Inc. | Torre

Technical Support Specialist - Email

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Full-time

Legal agreement: Employment

Compensation
USD35k - 75k/year
Non-negotiable
location_on
Hybrid (India)
Posted about 6 years ago

Responsibilities


• We’re looking for a tech-savvy, and friendly go-getter to join us as a Technical Support Specialist on Email. You'd be helping our customers via email support, assisting them with building smart forms with integrations to a variety of services like Salesforce, Authorize.Net, and Stripe. • You'll answer questions by email primarily, but occasionally will use chat and web meetings to resolve an issue. You’ll have many opportunities to collaborate with the rest of the team, share customer feedback, contribute to knowledge resources, and help improve our product. You may occasionally be asked to cover Support shifts as needed.