Department: Accounts ReceivableReports To: AR Supervisor & AR ManagerStatus: Full-TimeType of Work: Fully RemoteSchedule: Mon-Fri, 8 AM – 4:30 PM PSTCollaboration: Long-term Independent ContractorWe are seeking a professional and results-driven Accounts Receivable Collections Associate to join our growing team at Vert Environmental.In this role, you will manage outstanding customer balances and ensure timely collection of payments. You will play a key role in maintaining healthy cash flow by following up on delinquent accounts, resolving billing issues, and building professional relationships with clients to facilitate successful collections.What You’ll DoContact customers via phone, email, and written communication to collect overdue paymentsFollow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepanciesResearch and resolve payment discrepancies, ensuring accounts are accurate and up to dateApply customer payments and maintain accurate financial recordsProcess credit card payments, issue credits, and make account adjustments as neededNegotiate payment plans when appropriate to support collections effortsRespond to inbound calls, answer questions, and route inquiries as neededPerform data entry and maintain detailed account documentationCollaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issuesSupport continuous improvement of collections processes and workflowsRequirements2 to 3 years of experience in Accounts Receivable, collections, or a similar roleProficiency in billing and invoicing using QuickBooksStrong understanding of accounts receivable processes, billing, and collections best practicesProven ability to track down outstanding payments, investigate issues, and resolve discrepancies effectivelyAdvanced proficiency in Microsoft Office Suite, Google Workspace, and financial systemsExcellent verbal and written communication skills, with a professional, persistent, and client-focused approachStrong organizational skills with exceptional attention to detail and accuracyAbility to manage multiple priorities and deadlines in a fast-paced environmentHigh level of integrity and professionalism when handling sensitive financial informationSelf-motivated, results-driven, and able to work independently with minimal supervisionExperience handling high-volume collections or aging portfoliosExperience working with cross-functional teams in a fast-paced environmentExperience working with US-based clients, with a strong understanding of US business practices and communication standardsComfortable working in a fully remote environmentAvailability to work US Pacific Time (PST) hoursHigh school diploma or equivalent requiredAbout UsAt Vert Environmental, we are a leading third-party industrial hygiene consulting and testing company, providing comprehensive services for both residential and commercial properties.With over a decade of experience, we have built a strong reputation for delivering fast, accurate, and reliable results. Our expertise includes hazardous materials such as asbestos, lead, mold, and bacteria. Our certified professionals ensure full compliance with local, state, and federal regulations while guiding clients through every step of the process.Equal Employment Opportunity Vert Environmental provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or gender identity.If you are persistent, solution-oriented, and enjoy working directly with clients to resolve financial matters, this role offers a great opportunity to make an impact and grow your career.
