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30 days ago
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About OutreachOutreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.Your Daily Adventures Will Include:Own administration, configuration, and health of core revenue systems (e.g., CRM, sales engagement, CPQ, data tools).Translate revenue process requirements into system workflows, automation, and integrations.Partner with Sales, Marketing, CS, and Finance to support go-to-market initiatives and system changes.Ensure data quality, system governance, access controls, and compliance with RevOps standards.Manage system incidents, releases, testing, and change management.Support reporting, dashboards, and operational insights by ensuring system accuracy and consistency.Evaluate and implement new tools to improve revenue efficiency and scalesSupport budget and renewal trackingImplement new quote system: lead requirements gathering, process design & optimization with cross functional team, implementation and support with systems team, rollout and enablement support, monitor adoption.Act as a primary interface between the business and Business Systems teams, ensuring requirements, priorities, and field context are well understoodLead design and orchestration of systems, data flows, and signals that power AI-driven sales plays, automation, and insightsOur Vision of You:8–10+ years of experience in Sales Operations, Revenue Operations, or GTM Business Systems in a SaaS environmentStrong experience owning business processes and requirements across Quote-to-Cash and CPQ initiatives; migration experience is a plusDemonstrated ability to drive cross-functional alignment with Sales, Finance, Deal Desk, and Order ManagementDeep Salesforce experience; CPQ exposure strongly preferredExperience designing or supporting GTM system orchestration and AI-enabled sales plays, automation, and insightsHands-on experience administering enablement systems and collaborating with Enablement teams on governance and adoptionRequired Experience with salesforce, CPQ or RCA and preferred with Enablement, LMS (learning management system), contract management systemExcellent analytical, documentation, communication, and stakeholder management skillsComfort operating in fast-moving, ambiguous environments with a bias toward clarity and executionBachelor’s degree in Business, Information Systems, or a related fieldWhy You’ll Love It HereFlexible time off401k to help you save for the futureGenerous medical, dental, and vision coverage for full-time employees and their dependentsA parental leave program that includes options for a paid night nurse, and a gradual return to workInfertility/ assisted reproductive services benefitEmployee referral bonuses to encourage the addition of great new people to the teamSnacks and beverages in the Office, along with fun events to celebrateDiversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
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