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Rockstar is recruiting for a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. This client connects clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.About the ClientSailor Health is a mission-driven mental health practice focused on delivering exceptional care to older adults, particularly those covered by Medicare. They connect clients with experienced, compassionate therapists through secure virtual and in-person sessions. They are growing quickly and looking for passionate team members who want to shape the future of geriatric mental health.Role OverviewThe client is seeking a detail-oriented RCM Analyst to manage and optimize their revenue cycle processes. This role is central to ensuring accurate and timely claim submissions, resolving denials, and maintaining a smooth flow of billing data between their EHR (Healthie) and clearinghouse (Office Ally). The ideal candidate is self-driven, highly analytical, and thrives in a fast-paced environment with lots of moving pieces.Key ResponsibilitiesPrepare, submit, and track insurance claims via Office Ally for services documented in HealthieMonitor claim status, correct errors, and follow up proactively to ensure prompt paymentAnalyze and resolve claim denials and rejections, coordinating with clinicians when neededManage payer enrollments and credentialing data accuracy in EHR and clearinghouse systemsMaintain clean and up-to-date patient insurance and billing recordsPrepare regular reports on claim status, aging, denial trends, and reimbursement performanceCreate and maintain spreadsheets and pivot tables in Excel to support revenue analysis and workflow trackingCollaborate closely with clinical operations to ensure documentation and coding complianceContinuously identify and recommend improvements to billing workflows and documentation processesQualifications2+ years of experience in medical billing, revenue cycle management, or healthcare financeExperience working with behavioral health or telehealth organizations strongly preferredFamiliarity with Medicare billing requirements is a significant plusProficient in Office Ally and/or similar clearinghouses, and EHR platforms (Healthie preferred)Advanced Excel skills, including pivot tables and advanced formulasExceptionally detail-oriented, organized, and thoroughStrong communication skills and ability to collaborate across clinical and operational teamsComfortable working in a fully remote, fast-growing startup environmentWhy Join Them?Help build the operational backbone of a mission-driven healthcare startupWork alongside a dedicated team of professionals improving access to geriatric mental health careCompetitive compensation and benefitsOpportunity for growth and expanded responsibility as the company scales
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