★ PLEASE SUBMIT YOUR CV IN ENGLISH ★About the RoleWe are seeking a highly organized, patient-focused, and proactive Bilingual Dental Admin & Receptionist Virtual Assistant to support a busy U.S.-based dental practice with front-desk operations, patient communication, scheduling, insurance coordination, and administrative workflows.This role is ideal for someone who thrives in fast-paced healthcare environments, enjoys helping patients, and can confidently manage multiple administrative responsibilities while delivering an exceptional patient experience remotely.The ideal candidate is professional, detail-oriented, highly organized, and comfortable communicating with patients in both English and Spanish.You will play a critical role in ensuring smooth day-to-day operations while supporting both patients and the internal dental team.Key ResponsibilitiesPatient Communication & Front Desk SupportHandle inbound and outbound patient calls in both English and SpanishRespond to emails, texts, and patient inquiries professionally and promptlyProvide friendly, empathetic, and patient-centered customer serviceConduct appointment reminders and treatment follow-upsHelp improve patient engagement and treatment acceptanceAppointment Scheduling & CoordinationSchedule, confirm, reschedule, and manage patient appointments efficientlyCoordinate calendars and optimize scheduling workflowsEnsure patient information and appointment details remain accurate and updatedMaintain smooth communication between patients and the dental teamInsurance Verification & Billing SupportVerify insurance eligibility, benefits, and coverage prior to appointmentsAssist with billing coordination and payment postingSupport claims follow-up and insurance documentation processesHelp patients understand coverage and payment-related informationAdministrative & Operational SupportManage patient intake and demographic updatesMaintain accurate digital records and documentationSupport data entry, reporting, and administrative workflowsEnsure all records remain organized and HIPAA compliantAssist with additional operational tasks to support office efficiencyRequirementsFluent in both English and Spanish (spoken and written) — REQUIREDEnglish proficiency level: C1 or higher requiredClear and professional communication skills with a neutral accent preferredMinimum 1–2 years of experience in:U.S. dental administrationU.S. healthcare administrationDental front desk supportMedical scheduling or insurance coordinationStrong understanding of:Dental workflowsInsurance verificationAppointment schedulingPatient communicationExperience using dental PMS platforms such as:DentrixEaglesoftOpen DentalSimilar systemsStrong multitasking and organizational abilitiesHigh attention to detail and professionalismComfortable working independently in a remote environmentStrong sense of accountability, confidentiality, and HIPAA complianceWhat We’re Looking ForPatient-first mindset with excellent communication skillsHighly organized and detail-oriented professionalStrong follow-through and reliabilityAbility to remain calm and professional in fast-paced environmentsTeam player comfortable collaborating remotelySomeone proactive, resourceful, and solutions-orientedWhat Success Looks LikePatients receive prompt, professional, and empathetic supportScheduling and front-desk workflows operate efficientlyInsurance verification and billing support remain accurate and organizedPatient communication is timely and professionalAdministrative processes support smooth daily clinic operationsThe dental team can operate efficiently with strong remote administrative supportWhy Join Us?Fully remote opportunity supporting U.S.-based dental operationsLong-term growth potential within healthcare administrationCollaborative and supportive team environmentOpportunity to develop expertise within dental operations and patient coordinationHigh-impact role supporting patient experience and clinic efficiencyThis is a remote/telecommute position.

Heads-up

Bilingual Dental Admin & Receptionist (Virtual Assistant)

Emma

Requirements and responsibilities

Skills wanted:

Language(s) required:

About Entrepreneur Cooperative:

entrepreneurcooperative.com/

Admin access needed

Payment confirmed

A member of the Torre team will contact you shortly