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25 days ago
Requirements and responsibilities
Own delivery operations at a fast-growing UK content agency.$2,500–$3,500 | Full-time | UK timezoneWe're Jamal and Ali, the founders of Your Social Currency - a fast-growing social media agency working with some of the biggest founders, entrepreneurs, and CEOs in the UK.Our team helps high-level personal brands create content that actually performs - from raw footage all the way through to publishing and growth. We're building something serious, and we're proud of the calibre of clients we work with and the results we deliver.We care about clean execution just as much as creative quality, and we're building a team of switched-on people who feel the same way. If that sounds like your kind of environment, you'll fit right in!We’re looking for an Operations Manager. This is not a traditional operations or admin role. We need someone who can sit at the centre of delivery and keep the entire production machine moving clearly, quickly, and without chaos.You’ll be responsible for operational control across multiple client accounts - making sure every deliverable has an owner, every deadline is visible, and nothing important gets stuck, forgotten, or left sitting in Slack, Frame.io, or someone’s head.This role is heavily focused on workflow management, production coordination, accountability, and execution.You will:run the weekly control sheetcoordinate editors, shooters, account managers, and support staffassign and rebalance workchase blockers aggressivelyenforce deadlinesspot operational risks before clients feel themmake sure work is moving every single dayYou are not:the person creating high-level content strategythe lead creativethe main client relationship owneran assistant “helping out” with adminYou are the person making sure the machine behind delivery actually works.If you naturally think:“Who owns this?” / “When is it due?” / “What’s blocking it?” / “Why is this still sitting here?” …then you’ll probably thrive in this role.In this role, you will:📋 Build and own the weekly delivery control sheet across all active clients🎬 Turn shoots, footage, client requests, and internal discussions into clear actions fast👥 Coordinate editors, shooters, account managers, and support staff daily⏰ Enforce deadlines and follow up aggressively when work is slipping🚧 Identify blockers early and make sure every blocker has an owner and next action🔄 Keep work flowing across clipping, editing, approvals, revisions, and delivery📅 Run operational and production allocation meetings with clarity and control📈 Rebalance workloads and priorities when capacity shifts🧹 Maintain operational hygiene across boards, folders, workflows, and production tracking⚡ Reduce chaos, confusion, bottlenecks, and reactive firefighting as the company scalesThis is a full-time role aligned with UK hours (9am–5pm, Monday to Friday). What Success Looks Like:The team starts Monday with complete clarityWork moves daily instead of in bursts of panicDeliverables don’t sit unassigned or forgottenEditors and support staff know exactly what they ownClients aren’t chasing for updatesMeetings become shorter because the operational reality is already knownDeadlines are hit consistentlyProblems are surfaced before they become emergenciesThe business feels calm, controlled, and operationally sharp RequirementsTo excel in this role, you need:2–5 years of experience in operations, project management, production coordination, delivery management, or a similar fast-paced roleStrong organisational skills with exceptional attention to detailAble to manage multiple moving tasks, deadlines, and priorities without losing oversightComfortable leading teams, coordinating people, and driving accountabilityConfident enforcing deadlines and keeping projects moving forwardStrong written and verbal communication skillsGood judgement when deciding what needs escalation versus what can be solved independentlyBrownie points for:Agency experienceExperience working in content, creative, or production-heavy environmentsThis role is a great fit for someone who dislikes vague ownership, messy processes, and unfinished loops. The kind of person who naturally asks: who owns this, when is it due, and what’s blocking progress? Someone who stays calm under pressure while still creating urgency when needed, and who brings structure to fast-moving environments without creating confusion or drama.You won’t wait for problems to become obvious before stepping in. You spot risks early, keep things moving, and take pride in clean execution, clear communication, and smooth operations.If managing lots of moving parts at once sounds energising rather than overwhelming, this role will likely feel very natural to you!You’ll Probably Struggle In This Role If…You dislike chasing people or enforcing accountabilityYou prefer brainstorming over operational executionYou wait for founders to create structure for youYou struggle to manage lots of moving pieces simultaneouslyYou avoid difficult follow-ups when deadlines slipYou rely on reminders instead of proactively driving workflow forwardYou confuse being busy with actually being in controlBenefitsWhat’s in it for you?£2,500–£3,500 per month*Full-time role, fully remote (with UK time zone alignment)Minimum 20 days paid holiday + public holidaysPaid sick leaveInvestment in your growth - training, courses, and ongoing developmentGenuine progression opportunities as the company scales - we promote from withinFlexibility around working location, as long as UK hours are maintained*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.This is our typical hiring process - occasionally, it may include extra steps.For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!🔍 How to shine• Read the role details carefully.• Submit a thoughtful, high-quality application.• Stay responsive - we’ll keep you updated at every stage.✨ Important notes• Apply only through JobRack; please don’t contact the company directly.• We expect a respectful hiring experience - any disrespect means instant disqualification.• This is a full-time, primary role (no freelancing or second jobs).❓ New to remote work?Check out our handy FAQ: jobrack.eu/jobseeker-faq
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