Healthcare CSR (Claims) - Remote - Up to 35K at weSource Management Consultancy Firm | Torre
Healthcare CSR (Claims) - Remote - Up to 35K
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weSource Management Consultancy Firm

Healthcare CSR (Claims) - Remote - Up to 35K

weSource Management Consultancy Firm
Emma
Emma
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Full-time

Legal agreement: Employment

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Remote (for Philippines residents)
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Shared by
Emma of Torre.ai
 3 months ago

Requirements and responsibilities

About the roleWe are looking for CSR for a client in the Healthcare Industry. This offers a Remote setup that follows a Night Shift Schedule.Salary pays up to 35K.ResponsibilitiesPatiently answer subscriber questions regarding invoices, credits/refunds.Effectively handle large amounts of incoming calls.Review subscribers information and process payments.Enter subscriber data accurately.Review case notes.Utilize effective probing and listening skills to generate solutions for the subscriber.Resolve subscriber problems promptly and accurately.Meet individual and team metrics.Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.QualificationsAt least 3 years of Healthcare Call Center Billing (required).Proficient use of PC software applications.Excellent verbal and written communication skills.Commitment to quality service through appropriate follow through, urgency and persistence.Good time management and planning skills.Ability to maintain accuracy and demonstrate good attention to detail.Desire to learn, grow and have fun while delivering high quality work.Must be detail-oriented and a quick learner.Strong computer and phone skillsMust be able to create Word documents, work in Excel, use templates, use the internet, Outlook, and work in a company-created database.Must be pleasant and knowledgeable when speaking with insurance company representatives.Education and experience requirementsBachelors degree preferred.Language skillsMust be able to communicate effectively in English.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.Ability to write routine reports and correspondence.
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