Intake Specialist (PST 9-6/EST 11-8) at Mindset | Torre
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Intake Specialist (PST 9-6/EST 11-8)

You'll empower individuals by navigating complex disability benefits, making a tangible difference.
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Full-time

Legal agreement: Employment

Compensation
USD18 - 25/hour
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Remote (for United States residents)
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Emma of Torre.ai
15 days ago

Requirements and responsibilities


About Mindset Care, Inc.Mindset was founded to create a better experience for those with a mental illness and their caregivers in applying for Social Security Disability benefits.Our team of Social Security Disability lawyers and representatives has helped thousands of individuals through the arduous process of obtaining Social Security Disability Insurance (SSDI) and/or Supplemental Security income (SSI) through the Social Security Administration.Job Responsibilities:Conduct initial assessments of clients to determine their needs and eligibility for services.Collect and document client information accurately and confidentially.Communicate effectively with clients to explain services, answer questions, and provide support.Coordinate with other team members to ensure seamless service delivery.Maintain accurate records and documentation of client interactions and services provided.Participate in team meetings and training as required.Requirements:Proven experience as an intake specialist or in a similar role.Understanding of SSI/SSDI and experience assisting with applicationsExcellent verbal and written communication skills.Ability to manage a fast-paced work environment.Strong interpersonal skills and a friendly, approachable demeanor.Proficiency in Google Workspace.Ability to multitask and prioritize tasks effectively.Reliable internet connection for remote work.High school diploma or equivalent.Preferred Qualifications:Experience working in a remote or virtual office environment.Knowledge of virtual phone systems and online scheduling software.Schedule: 8 hours per day, 5 days a week, available overtime (Shift 11 - 8 EST)Benefits:Remote first policyLarge responsibility from the startThe ability to ascend within the companyA team of creative, transparent entrepreneurs driven to accomplish our mission
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