Operations Training Advisor at Interactive Investor | Torre

Operations Training Advisor

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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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UK
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Posted about 2 years ago

Responsibilities & more


Interactive Investor is an award-winning investment platform that has been helping investors for over 25 years. It is the UK’s number one flat-fee investment platform, with assets under administration approaching £55 billion and over 400,000 customers. Interactive Investor is seeking an experienced and dynamic Operations Training Advisor. This role is responsible for developing and maintaining knowledge and skills amongst all operational staff across ii. They will design and deliver key operations training inclusive of; intake of new starters, as well as existing operational staff, project change deliver, and career pathway associated learning. Responsibilities: - Lead the design and delivery of impactful learning initiatives. - Develop engaging learning experiences, including inductions, workshops, coaching engagements, and peer learning opportunities. - Collaborate with subject matter experts to create relevant content and materials that align with our learning capability strategy. - Build strong relationships with key stakeholders. - Implement a robust evaluation framework to assess the effectiveness and impact of leadership development, coaching, and team coaching programmes. - Analyse data, collect participant feedback, and generate insights to drive continuous improvement. - Stay abreast of industry trends, best practices, and emerging technologies in leadership development, Learning and development and E-Learning. - Support the development of a high-performing team of learning and development professionals. - Design and deliver operational strategic training in line with business needs to meet required objectives using innovative and dynamic methods of delivery ensuring speed to competence is maximised - Design, develop, deliver, maintain and evaluate high quality learning solutions & training interventions in line with business priorities, ensuring cost effective methodology to suit the Customer Services & Operations functions.
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