Patient Navigator (Mandarin Speaking) at Spring Fertility

We are a passionate, dedicated team of leading physicians and scientists who came from some of the best research hospitals and fertility centers around the world. We offer the most patient-centric, individualized, flexible, and compassionate care. Our mission is to partner with our patients to help them achieve their goals, whatever those may be. We are a mission-driven organization that is looking for high performers, movers, shakers, and innovators! We are growing quickly and care deeply about the development of our team, both professionally and personally. We value optimism, compassion, and teamwork, and above all, are united by our shared commitment to put patients first. We are looking for a Patient Navigator who is fluent in Mandarin to join our team. As a Patient Navigator, you will partner with our Care Team in helping our patients grow their families. You will work hand-in-hand with our nursing team to provide our patients with the information they need to approach their treatment cycle with confidence. This is a full-time non-exempt onsite position that requires early hours, rotational weekends, and holidays. The salary range for this role is $25-27/hr. We are an equal opportunity employer and are committed to a safe and inclusive work environment for all. If you are passionate about fertility and have exceptional communication skills, we encourage you to apply! Responsibilities: - Generate journey maps and calendars based on treatments plans - Facilitate, track, and document completion of tests and diagnostic procedures - Develop trust and positive rapport with all new patients - Explain complex medical process and terms in a digestible manner - Monitor patient compliance and readiness for treatment - Scheduling appointments

Patient Navigator (Mandarin Speaking)

Responsibilities

Skills wanted:

Language(s) required:

About Spring Fertility:

mission:

www.springfertility.com/

Admin access needed