Case Manager (Bilingual) at New York Psychotherapy and Counseling Center | Torre
Case Manager (Bilingual)
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New York Psychotherapy and Counseling Center

Case Manager (Bilingual)

New York Psychotherapy and Counseling Center
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Full-time

Legal agreement: To be defined

Base compensation
USD21 - 23/hour

+ Health insurance

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New York City
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Posted over 2 years ago

Requirements and responsibilities

- NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. - Certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. - Offers an unsurpassable and competitive compensation structure and benefits package to its team of dedicated employees. - Provides in-person and telehealth services for clients. - Committed to employee mental health and well-being. NYPCC is seeking a positive, motivated, compassionate, organized, and detail-oriented Bilingual Case Manager to join our team. The successful candidate will be responsible for following up with daily incoming referrals, scheduling intake appointments, assignments of cases, and following up with multiple external agencies. We offer a competitive compensation package, productivity bonus, paid time off, and a supportive workplace culture. If you are passionate about mental health and want to make a difference in the community, we encourage you to apply! Responsibilities: - Process all intake referrals on a daily basis - Gather all pertinent information to process the referral including previous history of psychiatric or mental health treatment - Review and check sex offender registry - Access and download Psyckes information - Enter the referrals in electronic health record and scan all necessary documents into system - Schedule intake appointments in electronic health record system - Verify Medicaid eligibility - Collaborate with referral sources to provide updates on the status of referrals - Provide outside resources as appropriate for non-admit or clients that require an alternative level of care - Obtain and review foster care referral packages and hospital packets prior to scheduling an intake appointment - Discuss and review hospital referrals with administration prior to scheduling - Follow up with assigned case assistance to ensure timely/appropriate reassignment - Track assigned referrals in IMA - Provide assistance to therapists as needed with referrals for developmental testing or other appropriate service providers - Conduct follow-up to individuals that fail to attend intake appointment - Assist clients with eligibility problems and refer out as needed - Perform other duties as assigned by Supervisor
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