Company Overview: Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.Values:Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improvingBe Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respectPosition Summary:The Account Executive is responsible for driving revenue growth across both new and existing customers within a defined territory. This role owns the full sales cycle, from prospecting and closing new business to expanding and maximizing value within the current customer base.Account Executives are accountable for achieving quota across both new business and expansion revenue. They play a critical role in helping customers achieve their goals while driving company growth by identifying opportunities, building strong relationships, and delivering solutions that create long-term value.Essential Duties and Responsibilities:Own revenue performance within a defined territory, including both new business acquisition and expansion within existing accountsOwn the full sales cycle: prospecting, discovery, solutioning, closing, and expansionBuild and manage a pipeline of both new business opportunities and existing customer growthDevelop strong relationships with prospects and customers within a defined territory to understand their needs and identify opportunities for value creationDrive new customer acquisition while expanding revenue and product adoption within existing accountsConduct product demonstrations and present tailored solutions aligned to customer goalsDevelop and deliver proposals, pricing, and contract negotiationsPartner cross-functionally with Marketing, Customer Success, and Product to drive customer outcomes and revenue growthMaintain accurate pipeline management and provide reliable revenue forecastingIdentify market trends and customer insights to inform sales strategy and product feedbackRepresent the company at industry events, conferences, and customer meetingsCompetencies: To perform the job successfully, an individual should demonstrate the following.Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.Education/Experience:Bachelor’s degree in business, marketing, or a related field3+ Years in a closing role.Proven track record of meeting or exceeding revenue targets in a sales, business development, or account management roleStrong communication skills and technical fluencyAbility to manage multiple priorities and navigate complex sales cyclesExcellent organizational and time management skillsAbility to work independently, take initiative, and operate effectively in ambiguous environmentsProficiency with sales and productivity tools, including G Suite, Microsoft Office, Salesforce, LeanData, Outreach, and AI tools such as Claude and ChatGPTWhy You’ll Thrive Here:In this role, you’ll get to: Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market;Collaborate with a talented, curious team that values experimentation, learning, and customer empathy;Be empowered to lead with autonomy while supported by strong leadership and product discipline; andHelp modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the
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