DescriptionWe Clone You is a leading virtual assistant company that specializes in providing virtual assistance to empower businesses of all sizes with world-class virtual assistance. We are currently looking for a motivated Virtual Assistant with expertise in technical operations to join our client's Chief Information Officer (CIO).In this role, you will be responsible for performing various tasks, including:Provide direct administrative and technical support to the CIO;Manage product imports, updates, and data maintenance within Acumatica ERP;Support Shopify store management, including product updates and basic website maintenance;Monitor software updates, integrations, and overall system performance;Troubleshoot basic technical issues and coordinate with software vendors when needed;Maintain technical documentation, SOPs, and internal process documentation;Organize data, create reports, and analyze information using Excel or Google Sheets;Manage calendars, administrative tasks, and project coordination;Support ongoing automation and system improvement initiatives;RequirementsPrevious experience in a technical support, technical virtual assistant, operations support, or similar role;Experience working with Acumatica ERP (or another ERP platform) and Shopify;Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis;Strong technical aptitude and the ability to learn new systems quickly;Excellent problem-solving and troubleshooting skills;Experience coordinating with software vendors or third-party support teams;Strong organizational skills with exceptional attention to detail;Ability to create and maintain clear documentation and SOPs;Strong written and verbal English communication skills;Ability to work independently and proactively manage priorities after onboarding;Availability to occasionally support system updates outside regular business hours;BenefitsWork from home;Payment in dollars per working hour (30-hour week);Starting salary between 6$ - 10$ per hour depending on your experience, with room for raises based on performance;A workplace that values its people;Professional development opportunities to grow your career;Be part of a supportive team that values your input and achievements;Referral bonus: If you refer a candidate, you will receive a $50 bonus once they’re hired by one of our clients;Remember to upload your data in English, please. Including your resume.

Virtual Assistant - Technical Operations

Emma

Responsibilities

Skills wanted:

Language(s) required:

Nikos Moraitakis

Spyros Magiatis

Nikos Moraitakis

Spyros Magiatis

About We Clone You:

apply.workable.com/wecloneyou

Admin access needed