Operations & Customer Service Executive | Orbit Skilling Solutions at Orbit Skilling Solutions | Torre

Operations & Customer Service Executive | Orbit Skilling Solutions

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Full-time

Legal agreement: Employment

Compensation
INR15k - 25k/month
~USD157 - 262/month
location_on
Remote (for India residents)
Shared by
Juan Fernando Domínguez
about 2 months ago

Responsibilities


Orbit Skilling Solutions is looking for a proactive, well-spoken Operations & Customer Service Executive to join our growing team!If you communicate confidently, build strong client relationships, and enjoy being the bridge between operations and customer success, we'd love to hear from you.🔑 What You'll Do:Manage day-to-day operations and coordinate across teams for smooth service deliveryCommunicate confidently with senior management and stakeholders, internally and externallyDraft clear, professional emails for client and internal communicationMake client calls when required, for retention, relationship-building, and upselling our programsSupport account management and ensure a great client experience throughout✅ Must-Haves:Strong spoken English and communication skills, comfortable speaking with senior leadership and clientsConfident, professional email writing abilityWillingness to make client calls for retention and upsell conversationsA customer-first mindset with good follow-through and ownershipComfortable working in a fast-paced startup environment📍 Location: Remote (Delhi or Mumbai-based candidates preferred)🌱 Great opportunity for freshers, interns, or candidates with up to 1 year of experience looking to grow into an executive-level role.