About the roleJoin our team as a Division Leader overseeing day-to-day operations for a network of veterinary hospitals in the Southeast including Florida, Georgia, and South Carolina. You’ll have full responsibility for a $120M+ P&L, driving process improvements, profitability, and local growth initiatives. This role will be fully remote with regular travel to the divisional rotations, and ideally you will reside within the territory it supports.The PositionOversee day-to-day operations of veterinary hospitals with full responsibility for a $120M+ P&LWork directly with the hospitals to improve processes & profitability, including identifying and implementing local growth initiativesBuild and maintain exceptional relationships with Hospital Administrators, Medical Directors, and their teams; preserve unique cultures as hospitals are acquired and growFrequently travel in the field to support business decisions, leadership development, and operational efficiencyBalance preserving each unique hospital culture with ensuring future positive growth and innovationThe Director will report directly to the Vice President of Operations, East, who is responsible for field operations across Ethos hospitals in the eastern US.Qualifications & CompetenciesMulti-site, multi-state experience including full P&L responsibility, with the ability to adapt to a flexible location management model versus rigid standardizationDemonstrated business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings to implement and drive strategic operational outcomesResults orientation: strong business planning skills and the ability to instill ownership and accountability; communicate objectives clearly, define meaningful performance measures, follow up regularly, and provide coaching and assistanceTeam leadership and collaboration: build relationships with local management teams, delegate appropriately, use team talents effectively, and engage the team in collective problem-solvingStrategic orientation: translate vision into actionable plans and activities; contribute to the company’s overall strategy, resolve strategic issues, and help manage operations to achieve objectivesCommercial orientation: improve revenue (including service mix and pricing) and profitabilityTime management skills to manage priorities across and within several hospitals; ruthlessly prioritize tasks and opportunitiesRequirements / Personal Attributes7+ years of progressive operational leadership experience, including leading multi-site teams and developing leaders, with a demonstrated track record of driving strategic initiatives and business outcomesBachelor's degree required; MBA preferredPassion for and understanding of the human-animal bondVeterinary / animal health or human health management experience is a plusLearns quickly and can rapidly absorb new informationSelf-motivated, with strong ability to motivate, coach, and inspire othersAbility to travel up to 65% of the timeReady to roll up your sleeves and get things done with enthusiasmCompetenciesAccountability & ownershipCapable of managing across a range of unique sites, applying principles of business and operational excellence to the distinctive needs of each hospitalAble to diagnose business challenges and opportunities with available data and form action plans to drive performanceAbility to work autonomously and with ambiguous or minimal information to diagnose and solve complex operational problemsTime management skills to manage priorities across and within several hospitals; ability to ruthlessly prioritize tasks and opportunitiesGrowth & strategyIdentifies growth and innovation opportunities based on experience and interaction with local hospital teamsHelps sell the case for change with hospital teams and senior leaders, including assessing the impact of site-level initiativesLeadership capabilityDemonstrates strong leadership and collaboration by quickly building trust and rapport with hospital teams, veterinarians, and JV Partners, and actively engaging them in collective problem-solvingExcellent customer service skills to understand, adapt and meet the needs of hospital leaders while executing against defined objectives and goalsExcellent trainer of individuals on systems, process, and how to be successful operators in animal healthProfessional development and growthLeads internal projects to support Ethos beyond divisional responsibilities; seeks opportunities to continue to build professional skills in support of Ethos’ missionAbout Ethos Veterinary HealthEthos is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilizes state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.BenefitsEthos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.Equal Opportunity EmployerEthos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
2 months ago