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13 days ago
Requirements and responsibilities
The Director, Commercial Accounts – Retail Markets is responsible for driving new business growth and expanding existing relationships across a defined portfolio of mid-tier retail accounts. This role delivers revenue and order intake objectives through disciplined execution of Glory’s sales methodology and a strong consultative selling approach.As a key contributor to Glory’s growth strategy, this role leads new logo acquisition and account development across retail verticals including grocery, department store, QSR, convenience, and other cash-handling environments. The Director owns full lifecycle pipeline management—from opportunity creation through close—while building long-term customer value.Key ResponsibilitiesHeavy outbound calls to prospects and customers to drive bigger deals and more new opportunities.MAIN RESPONSIBILITIESProactively generate and qualify new business opportunities through outbound prospecting and strategic account engagementAchieve assigned sales (order intake) and revenue targets through effective pipeline management and strong closing skillsManage full sales lifecycle from lead generation to closeMaintain accurate CRM documentation and forecastingDevelop and execute territory and account plansBuild and sustain customer relationshipsPartner cross-functionally to deliver solutionsResolve customer issues quickly and professionallyRepresent the company at industry events and meetingsTravel within assigned territory for customer meetingsPERFORMANCE EXPECTATIONSAchieve or exceed revenue and order intake targetsMaintain strong pipeline aligned to quota expectationsConsistently create and convert new opportunitiesDeliver accurate forecasting via CRM disciplineSkills, Knowledge & ExpertiseREQUIRED EDUCATION AND QUALIFICATIONSBachelor’s degree in business, marketing or communications preferred7+ years solution-based sales experienceStrong retail market selling experienceProven success engaging senior-level decision-makersDemonstrated new business development capabilityStrong communication and presentation skillsDocumented ability to negotiate and closeProficiency with CRM, Excel, and PowerPointCORE COMPETENCIESLead generation and opportunity creationStrategic qualification and discoveryValue-based sellingCustomer advocacyAdaptability and accountabilityThe ideal candidate will reside in the Boston or New York metropolitan areas. Candidates located within the CT, MA, NH, ME, or NY region will also be considered, provided they live within 60 miles of a major airport.Job BenefitsCOMPENSATION PLANBase Salary: $85K-$100KCommission at Target: $120K + Bonus at Target: $80KOn Target Annual Compensation: $285K to $300K+Strong Above Target IncentivesCar Allowance+All the HR Benefits as listed todayGlory is proud to share that our benefit package ranks in the top 25% across the country!Benefits:401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contributionHealth insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue ShieldMDLive – 24/7 Virtual Doctor plus a Nurse LineDental insuranceVision insuranceFSA / Dependent CareVoluntary Life InsuranceBasic Life insurance and AD&D – Company paidShort Term Disability / Long Term Disability / Employee Assistance Program – Company paidPaid Vacation – start with a prorated amount of hours your first year depending on start date. 80 vacation hours earning your first full year and vacation hours increase based on years of servicePaid Sick days based on City/State requirementsPaid Holidays – 9 to 11 days based on start dateProfessional development assistanceEducation assistanceAdoption AssistanceLegal and ID Theft plansAnnual Bonus opportunityOpportunities for internal promotions/career advancementAbout GLORYGlobal Leaders in Customer Experience Automation With a culture rooted in innovation, each day Glory’s people are transforming our customer’s businesses. Our automation solutions empower retailers, restaurants and financial institutions to save time, money, and deliver unrivalled customer experiences. Publicly listed and proudly international, Glory has been a trusted name for over 100 years, and a global leader for more than a decade. That’s a reputation we’ve earned by combining our pioneering software and hardware with our dynamic people. Because alongside our technology, it’s our people who are driving our successes.Why Join Us Here at Glory, our ambitions are as big as yours. And that’s why we are actively looking to recruit the best of the best. Join Glory and you will be part of the force driving our transformative technology and leading-edge innovations. That’s because every Glory solution is powered by exceptional people like you. People with experience, skills and dedication. Here, we prioritise the development and well-being of our people. Across vibrant and collaborative workplaces, you’ll team up with colleagues across the world to deliver remarkable solutions in more than one-hundred countries. Looking to make a global impact? Join Glory in innovating the future of business transformation.Glory Values The Glory Values are our ethos of working together, diversity and innovation: a practical blueprint of how we work together. We live our values wherever we are – with both colleagues and customers. Glory Values help us meet new challenges and exceed expectations. And they help us further our skills and work with trust and respect.Customer Delight. We put our customers first.Integrity. We do the right thing, always.Innovation. We embrace new challenges and share the future.Speed. We move fast, that’s how we stay ahead.Diversity & Respect. We value the strength in our differences.Teamwork. We succeed together.