QMCC is looking for:Central Investigations Analyst (Remote) 7pm-3:30amThe Central Investigations Analyst is responsible for conducting investigations related to loss prevention, fraud, compliance, and operational risks through the review of CCTV surveillance footage, Point-of-Sale (POS) transactions, and other available data sources. This role supports the organization's asset protection and compliance objectives by identifying suspicious activities, documenting findings, maintaining security-related systems and records, and providing analytical and administrative support to the Loss Prevention team. The Central Investigations Analyst works under the direction of Loss Prevention team and is expected to exercise sound judgment, maintain confidentiality, and contribute to the reduction of company losses through effective investigation and analysis.Key Responsibilities:Review and analyze CCTV footage to investigate theft, fraud, policy violations, and other security-related incidents.Monitor and investigate POS transactions to identify suspicious activity, fraudulent transactions, operational irregularities, and compliance concerns.Conduct investigations and prepare detailed reports, case summaries, and evidence packages as directed by Loss Prevention Management.Maintain accurate and confidential records of investigations, incidents, and findings.Identify trends, patterns, and potential risks through transaction analysis and surveillance reviews.Ensure investigations are conducted in accordance with company policies, procedures, and compliance requirements.Maintain security systems and records, including alarm call-out lists, access codes, contact information, and related documentation, access codes, contact information,and related documentation.Coordinate the collection, maintenance, and reporting of incident data, statistics, and performance metrics.Assist with alarm activations, follow-up investigations, and communication with relevant stakeholders.Support Loss Prevention Management with audits, investigations, reporting, compliance reviews, and special projects.Collaborate with store operations, management, and other departments to obtain information and support investigations.Prepare regular reports on incident trends, fraud activity, compliance findings, and investigation outcomes.Maintain strict confidentiality of sensitive information and investigation records.Assist in the administration and maintenance of loss prevention systems, databases, and reporting systems, databases, and reporting tools.Perform other duties, projects, investigations, and administrative tasks as assigned by Loss Prevention Management.Undertake additional responsibilities related to loss prevention, compliance, security, fraud prevention, and business operations as directed.Experience Minimum 2-3 years of Loss Prevention, Asset Protection, Fraud Investigation
25 days ago