Business Operations & Strategy Lead at Thirty Madison | Torre
Business Operations & Strategy Lead
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Thirty Madison

Business Operations & Strategy Lead

Thirty Madison
Posted by
Yuliana Velasquez Ramírez
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Full-time

Legal agreement: Employment

Compensation
USD80k - 130k/year
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities

• Serve as primary business partner with our medical operations organization, driving innovations to our care model • Collaborate with our CX organization to identify and then execute opportunities to improve the customer experience and improve CX productivity as a revenue-driver within the business • Lead cross-functional initiatives that today lack a clear owner (such as new product launches), driving precise execution across teams such as marketing, product, supply chain, and CX • Support Keeps GM and other partners (Director of Strategy & Business Development) in assessing the overall Keeps business model and identifying and executing opportunities to innovate and expand the business model • Own internal Keeps team processes, including OKR and quarterly planning processes and Board of Directors materials preparation; identify and execute solutions to fix current process gaps within Keeps and the Thirty Madison Platform (shared services) teams • A variety of other critical projects across our businesses with the goal of building a scalable infrastructure that enables us to provide high quality and affordable healthcare to millions of customers across the country and the world.
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