Bilingual Medical Virtual Assistant / Live Medical ScribeEndocrinology Clinic | Remote | Part-Time | 30 Hours/WeekWe are looking for a Bilingual Medical Virtual Assistant / Live Medical Scribe to support a growing endocrinology clinic that serves both English- and Spanish-speaking patients.This role is ideal for someone who is confident in a fast-paced medical environment and enjoys being a reliable support partner to both the provider and the clinic team. You will play an important role in helping the clinic stay organized, responsive, and clinically prepared throughout the day.The position combines live scribing, chart preparation, prior authorization support, patient coordination, phone support, and backup administrative coverage. The clinic already has an established workflow, so we are looking for someone who can quickly integrate into the team, follow systems well, and provide dependable support with accuracy and professionalism.What Youʼll DoProvide live medical scribing support during telemedicine visitsHelp keep charts updated, organized, and ready for provider reviewAssist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient historyEnter key clinical details into the EMR, including main concern, diagnosis context, and medication informationSupport lab ordering workflows, including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are completeAssist with reviewing referrals, authorizations, and supporting documents before patient visitsHandle prior authorizations as part of the clinicʼs daily workflowProvide Spanish-English bilingual support, including real-time translation during patient interactions when neededHelp support patient coordination and scheduling workflowsHandle an average of 40 calls per day when not actively scribingStep in for backup phone and admin support when in-office staff need coverageCommunicate clearly with the clinic team regarding urgent updates, follow-ups, and task statusMaintain high standards for confidentiality, HIPAA compliance, and documentation accuracyWhat Weʼre Looking ForFluent in English and SpanishAt least 6 months of medical scribe experienceWilling and able to handle a high-volume phone workflow, including an average of 40 calls daily when not scribingWilling to support prior authorization tasksStrong understanding of medical terminology, charting, and patient coordinationComfortable supporting a provider during live telemedicine visitsExperience with EMR documentation, chart prep, referrals, and insurance-related workflows is a strong advantageAble to follow established systems and adapt quickly to clinic-specific processesStrong attention to detail and ability to stay organized while handling multiple tasksProfessional, dependable, and responsive during work hoursPreferred ExperienceExperience in a medical virtual assistant, medical scribe, or healthcare administrative support roleFamiliarity with Tebra/Kareo, Epic, RingCentral, or similar cloud-based systemsExperience with live scribingExperience with lab order entry, diagnosis linkage, and clinical documentation supportExperience communicating with both patients and internal teams in a bilingual settingExperience in endocrinology or another specialty clinic is a plusImportant NoteA clinical background is optional for this role. What matters most is having at least 6 months of medical scribe experience, being comfortable in a healthcare setting, and being willing to support both scribing and phone-based patient coordination tasks.SchedulePart-time, 30 hours per weekTypically aligned with clinic hours Monday to ThursdaySchedule may vary slightly based on clinic needs and training requirementsEquipment RequirementsStable high-speed internetBackup internet and power source preferredQuiet and professional work environment suitable for patient-facing supportWho Will Do Well in This RoleYou will do well in this position if you are proactive, calm under pressure, comfortable switching between scribing and calls, and able to stay organized in a busy clinic environment. This role is a strong fit for someone who enjoys both the clinical and administrative side of healthcare support and can move smoothly between charting, coordination, communication, and patient-facing tasks.
13 days ago