Outbound Sales & Customer Support Representative at VAS Global | Torre
Outbound Sales & Customer Support Representative
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VAS Global

Outbound Sales & Customer Support Representative

VAS Global
Posted by
Abryl Hernandez
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Full-time

Legal agreement: Contractor

Currency exchange and payroll taxes to be paid by:

Candidate

Compensation
USD900 - 1k/month
Negotiable
location_on
Remote (for Argentina residents)
Remote (for Bolivia residents)
Remote (for Brazil residents)
Remote (for Chile residents)
Posted 6 days ago

Responsibilities

Outbound Sales & Customer Support Representative Location: Remote (LATAM) Schedule: Full-time, aligned to U.S. business hours About the Role Our client's team is busy with daily order fulfillment, customer support, and inventory projects, so new leads don't always get contacted as quickly as they should. We're looking for an outbound sales representative to take ownership of lead follow-up and make sure no lead is left waiting. When lead volume is low, you'll support the team with customer and operational tasks. Responsibilities Make outbound sales calls to new leads and follow up with prospects who have shown interest Introduce the company's services, answer questions, and move prospects to the next step (quote, meeting, or onboarding) Qualify leads and update their status and notes in the CRM Keep a consistent follow-up cadence by phone, email, and text so no lead goes cold Review incoming client requests daily and respond or route them to the right person Support customer service by answering inquiries and following up on open issues Assist with order-related and inventory project tasks when lead volume is low Report on calls made, leads contacted, and conversions Requirements 1+ years of experience in outbound sales, telemarketing, lead generation, or call center work Strong spoken and written English with clear pronunciation and a confident phone presence Comfortable with high call volume and handling rejection Customer service experience and a friendly, professional manner Organized, with strong follow-up habits and attention to detail Ability to switch between sales calls and support tasks as priorities change Comfortable using a CRM, email, and phone or dialer systems Reliable computer, noise-cancelling headset, and stable internet with a backup Nice to Have Experience in e-commerce, logistics, fulfillment, or warehouse-related businesses Experience with inventory or order management tools Bilingual English/Spanish
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