File Clerk Correspondence
Modality: Remote (Home Office)
Pay: $1,000 USD per month
Schedule: Monday through Friday, 8:00 AM–5:00 PM Pacific Time
Who We Are
The Quiroga Law Office PLLC was founded in 2009. Our mission is to stand with bravery next to as many immigrants as possible to fight and protect their ability to live, work, and thrive in the United States. We are a law firm for immigrants by immigrants. We represent clients nationwide and focus on asylum, citizenship, family immigration, nonimmigrant visas, deportation defense, TPS, green cards, waivers, and consular processing.
We are a collaborative and dynamic team focused on professional and personal growth. We pride ourselves on being well-run, organized, innovative, and a great place to work.
About the Role
You will manage incoming correspondence and digital documents across shared inboxes and internal queues, ensuring each item is properly classified, prioritized, and uploaded to the correct case.
This role requires experience in document management and the ability to maintain accuracy in a high-volume, process-driven environment. Your work will help keep case records organized, prevent processing delays, and ensure time-sensitive correspondence reaches the appropriate team promptly.
Responsibilities
Monitor multiple shared inboxes and internal correspondence queues to ensure incoming items are processed within established timelines.
Review and classify application materials, supporting documentation, signed forms, and other incoming correspondence.
Process scanned documents received from offices, including client drop-offs, following established procedures.
Match documents to the correct case using identifying information, and upload and index files according to internal filing standards.
Flag urgent or time-sensitive correspondence for prompt internal follow-up.
Report unclear classifications or case assignments to the appropriate team for clarification.
Maintain consistent organization across correspondence channels and protect confidential client information.
Requirements
Bachelor’s degree in Business Administration, International Relations, Law, Political Science, or a related field.
Fluency in English and Spanish, both written and spoken, with strong reading comprehension and the ability to follow written instructions accurately.
Experience managing digital documents in a structured administrative environment, including reviewing, classifying, and assigning files to the appropriate records.
Proficiency in Microsoft Outlook, including managing multiple inboxes, organizing correspondence, and locating messages and attachments.
Proficiency in Microsoft Office and the ability to learn and navigate internal document management systems.
Strong attention to detail when reviewing identifying information, entering data, and filing documents.
Ability to prioritize a high volume of incoming work and maintain accuracy and consistency during repetitive tasks.
Clear communication skills to report issues, request clarification, and coordinate with internal teams.
Availability to work Monday through Friday, 8:00 AM–5:00 PM Pacific Time.
Computer Requirements
Operating system: Windows 11 or later.
RAM: At least 16 GB, DDR4 or newer.
Processor: Intel Core i5 (10th generation or newer), Intel Core i7 (6th generation or newer), or an AMD Ryzen processor with equivalent or better performance.
Internet: Stable connection with a minimum of 50 Mbps upload and 50 Mbps download.
