Company Overview:
- We helped scale a brand from 1 store to 350+ with 500 more in the pipeline.
- Now we are looking for the person who can help us sustain that level of execution as we scale even further.
- If you live and breathe operations, systems, and execution, keep reading.
Who We Are:
- FranchiseScaling is a printing, packaging, and supply chain partner for global restaurant franchises and retail brands.
- We are not a traditional print shop.
- We are a growth partner.
- We anticipate problems before they happen, bring ideas our clients did not know they needed, and build the operational backbone that allows brands to focus on scaling.
The Role: Operations & Supply Chain Manager:
- We run on EOS.
- If you know the framework, you already understand this role.
- You are the Integrator.
- You take vision and turn it into execution, accountability, and systems that actually work.
- If not, think of this as the person who ensures everything runs smoothly and nothing falls through the cracks.
What You Will Own:
- Manage day to day operations across account management, logistics, sourcing, and planning.
- You are the go to person when decisions need to be made.
- Build and implement systems that scale.
- Not quick fixes, but real process improvements using Six Sigma and Lean thinking.
- Oversee our remote team with clear communication, coordination, and accountability.
- No micromanagement, just results.
- Monitor project progress, identify risks early, and take action before issues escalate.
- Allocate resources effectively so the right people are working on the right priorities.
- Maintain strong relationships with overseas suppliers to ensure a reliable and efficient supply chain.
- Mentor and develop project managers while holding a high standard of performance.
Requirements:
- Working in an onsite setting.
- 5+ years of experience in Supply Chain.
What to Expect:
- We operate in an employee centered model.
- You will have real ownership and autonomy to create change, improve processes, and make decisions without layers of approval.
- Our leadership style is direct, transparent, and built on trust.
- We value honest feedback, even when it is uncomfortable, because it drives growth.
- You will not be micromanaged, but you will be held accountable.
- We are building this company together.
- We invest in our people through systems based thinking, internal growth opportunities, and continuous development.
Who You Are:
- You think in systems, not tasks.
- You take ownership without waiting to be told.
- You are detail oriented, proactive, and able to manage multiple priorities without dropping the ball.
- You are comfortable making decisions and solving problems in real time.
- Experience in operations, supply chain, eCommerce, or similar industries is highly valued.
