Senior Email Deliverability Manager at Simon Data | Torre
Senior Email Deliverability Manager
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Simon Data

Senior Email Deliverability Manager

Simon Data
Posted by
Mariajosé Gómez
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Full-time

Legal agreement: Employment

Compensation
USD61k - 136k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• As a Senior Email Deliverability Consultant at Simon Data, you will help launch our ESP product by providing expert advice, support, and guidance to a broad range of customers, helping them to successfully onboard, troubleshoot problems and incorporate email best-practice into their strategy to improve inbox placement and return on investment. You will play a key-role in our customers growth and support both sales and service teams in their efforts to turn our clients communication vision into reality. • Implement and lead email delivery monitoring; build plans to improve email deliverability of marketing emails • Monitor and manage IP and domain reputation to ensure maximum email deliverability • Partner with cross-functional teams to prioritize and execute on improvements to Simon Data’s email product • Partner with product managers, software engineers and security teams to define system requirements, guide development, and continuously drive improvements of the email delivery component of the service • Assist in the upsell of our email product to existing non-email customers and the sale of the product to net-new prospects • Define the scopes of both basic and premium deliverability service offerings • Establish critical metrics to measure email system efficacy and drive measurable improvement to system • Optimize cross-functional processes to meet the organization’s needs as we scale • Identify incidents and negative trends and collaborate with Product, Engineering and Security teams to quickly resolve them • Be an SME for Engineering, Legal, Security, Client Solutions and occasionally Sales, on how to structure policies, procedures, and tooling related to email-dependent systems • Ensure Simon Data is on top of the latest compliance and deliverability trends, technologies, and strategies by engaging with industry leaders and organizations (this may also include representing Highspot externally with industry groups)
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