Customer Sales and Service Representative at Everblue | Torre
Customer Sales and Service Representative
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Everblue

Customer Sales and Service Representative

Everblue
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Full-time

USD75.4K - 100K/year

~COP150M - 200M/year

+ Equity

+ Bonuses

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Hybrid (Davidson, NC)
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Posted almost 3 years ago

Requirements and responsibilities

Everblue Training offers professional development and career enhancing certifications while Everblue Systems provides a platform for managing online training, testing, and credentials. The company culture prizes creative solutions and always learning. They believe they are changing the world and hope you do too. This position will work with customers for both of our divisions: Everblue Training and Everblue Systems. The role involves managing customer queries, exercising the sales process for inbound sales, remotely proctoring online exams, and responding to customers in a timely, courteous, and professional manner. This is a full-time, in-office position at our Davidson, NC location with potential for hybrid long term. Responsibilities: - Manage customer queries across a number of systems and communication channels, including phone, live chat, service management software, and email - Exercise the sales process for inbound sales, process new sales orders, and make modifications - Remotely proctor online exams during high volume windows - Respond to customers in a timely fashion while being courteous and professional - Maintain a positive, empathetic and professional attitude
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