Service Operations Associate at Jetty | Torre

Service Operations Associate

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Full-time

Legal agreement: Employment

Compensation
USD40k - 71k/year
Non-negotiable
location_on
Hybrid (United States)
Posted almost 6 years ago

Responsibilities


• Learn our business and our systems inside out (ZenDesk, Salesforce, etc) • Work with members and partners over the phone and email to resolve their problems and answer their questions • Professionally communicate what Jetty’s products do and how they work, and why they are a great option for renters to everyone from a first-time renter to a seasoned insurance expert • Tell team management and your Jetty colleagues how our products, systems and services can be made better for our members and partners • Process partner requests according to set metrics and parameters • Analyze documents and make informed decisions on Lease Guaranty applications