Amazon Connect CCaaS Lead / Solution Architect

siriinfoinc

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Full-time

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Remote (for United States residents)

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5 months ago

Role Overview: We are seeking a seasoned Amazon Connect professional who can lead end-to-end transition, design, and implementation of Amazon Connect solutions for large-scale contact center environments.The ideal candidate should possess strong expertise in:Amazon Connect CCaaS ImplementationsAWS Cloud EcosystemContact Center Architecture & OperationsEnterprise-Scale Migration & IntegrationIVR / Routing / Call FlowsTesting, Deployment & Go-Live SupportStakeholder Management & Solution OwnershipKey ResponsibilitiesLead discovery workshops and solution architecture discussionsDesign scalable Amazon Connect solutionsManage migration and transition activitiesConfigure and integrate enterprise contact center systemsOversee testing, deployment, and production go-liveDrive end-to-end implementation ownership📍 Location: Charlotte, NC 28209 (Remote)

About siriinfoinc:

Siri Info Solutions is your guiding light in software, IT solutions, Cloud Transformation, and Migration. With innovation as their compass, they stand tall in Business App Development, Microsoft, Oracle, Salesforce, Netsuite and Dell Boomi. Their dedicated experts specialize in sculpting bespoke solutions, ensuring client victory in the digital age.

mission:

Our Goal is to provide businesses with a launchpad to succeed and move further in their respective missions with smart and dynamic IT solutions.

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Jobs posted: 1

Domain created: Jun 2016

siriinfoinc.com

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