Customer Service Representative - Non Voice at EvoluxionTech | Torre

Customer Service Representative - Non Voice

You will elevate customer experiences and drive growth in a dynamic, remote tech environment.
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Full-time

Legal agreement: Employment

Compensation
INR20 - 30/year
Unpaid - Unpaid
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Remote (anywhere)
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Shared by
Juan Fernando Domínguez
5 days ago

Requirements and responsibilities


Are you passionate about delivering exceptional customer experiences? Do you have experience supporting US-based customers and thrive in a fast-paced environment?EvoluxionTech is looking for a Customer Service Representative to join our growing remote team!Key ResponsibilitiesHandle customer inquiries via email, and chatProvide accurate information regarding products, services, and technical issuesTroubleshoot customer concerns and escalate complex cases when requiredMaintain customer records and support documentationMonitor and follow up on open tickets to ensure timely resolutionCollaborate with internal teams to deliver a seamless customer experienceGather customer feedback and identify opportunities for improvementMandatory RequirementMinimum 2 Years of Experience Supporting US ClientsWhat We're Looking ForExcellent verbal and written English communication skillsStrong customer service and problem-solving abilitiesExperience working in a customer support or customer-facing roleFamiliarity with CRM and ticketing systemsAbility to work independently in a remote environmentEmpathy, patience, professionalism, and a customer-first mindsetPreferred QualificationsExperience in Technology, SaaS, or related industriesExperience handling customer interactions across multiple channelsWhy Join EvoluxionTech?100% Remote Work EnvironmentCollaborative and Supportive Team CultureContinuous Learning and Career Growth OpportunitiesExposure to Global Clients and ProjectsDynamic and Fast-Growing Work EnvironmentIf you meet the requirements and are ready to make an impact, we'd love to hear from you!Comment Your Email Addresses , Our Team Will Reach Out to You..
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