About the RoleWe’re looking for a Senior Revenue Operations Analyst to influence and enhance our go-to-market process, with a primary focus on Salesforce actions and updates. This is ideally a position located on the East Coast. This role is responsible for day-to-day administration, support and continuous improvement to influence the operating model, scale, and management of Salesforce processes (including Configure Price Quote - CPQ). The core infrastructure is built; you’ll play a key role in supporting and improving our broader GTM systems ecosystem, ensuring tools are optimized for use, and aligned to drive revenue growth. We presently use Salesforce, Outreach, Netsuite, Hubspot, LinkedIn Sales Navigator and other data providers. This is a highly collaborative and supportive role to our GTM function. We are looking for a true do-er. You will partner closely with teams across Revenue Operations, Sales, Marketing, and Finance to translate business needs into effective solutions supporting business growth.What You’ll DoSalesforce Administration (Primary Responsibility)Act as the primary business process super user for Salesforce and Salesforce CPQManage day-to-day system operations, user support, and enhancement requestsSupport and optimize quote-to-cash processes (pricing, quoting, approvals)Develop reports and dashboards for pipeline visibility, forecasting, and productivity performance as neededGTM Systems & IntegrationsEnsure data consistency across platformsSupport evaluation, implementation, and roll out of new GTM technologies; support ongoing optimization of existing technologiesProjects, Enablement, & SupportLead cross functional projects as they relate to GTM systemsPartner cross-functionally to deliver system improvementsGather requirements and translate business needs into solutionsProvide user training, onboarding documentation, and change management support for systems updatesProvide sales and end user support for GTM systemsSupport data quality and hygiene effortsWhat We’re Looking ForRequired5+ years of Salesforce operational administration experienceExperience in a SaaS or recurring revenue environmentOperational experience with Salesforce CPQ and quote-to-cash processes (hands-on)Strong understanding of sales and GTM business processes (pipeline stages forecasting, lead to opportunity flow, quote-to-cash)Familiarity with GTM tools such as Outreach, data platforms, marketing automation platformsStrong troubleshooting and problem-solving skills, keen attention to detail Ability to work cross-functionally and communicate clearly with stakeholdersPreferredSalesforce Administrator certification Addition Salesforce certifications (Advanced Admin, CPQ Specialist)

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Senior Revenue Operations Analyst

Emma

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Language(s) required:

Eric Bernstein

Eric Bernstein

About Drawbridge Partners, LLC:

drawbridgeco.com/

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