About the job
Job Offer: Sales Administrator (administrative role, no selling involved)
Division: Terra Exports - Domestic (USA) Division
Schedule: Monday to Friday (6:00 AM to 3:00 PM Las Vegas (PST time)
Industry: Fresh Fruits
Location: Remote (anywhere in Mexico)
Job Type: Administrative Support, Logistics & Shipping
About Us:
Terra Exports is a cutting-edge, multinational import/export and trading company that's changing the game in fresh fruits and vegetables. As part of GrubMarket, a leading global food tech company, we're on a mission to revolutionize the food supply chain.
We pride ourselves on our products arriving fresh and damage free and we’re there every step of the way, working alongside our suppliers and customers who share in our common goal.
To expand our commercial team in the USA, we are currently looking for a Sales Administrator that enjoys supporting sales, logistics, and shipping (this is an administrative role and does not include selling). This is remote job (work from home), Monday through Friday, 6:00 AM to 3:00 PM Las Vegas (PST time).
Our Core Expectations:
Self-Driven: Take initiative and ownership of your work.
Positive Attitude: Maintain a respectful and supportive demeanor.
Proactive: Respond quickly and take decisive action.
Teamwork: Collaborate and support your colleagues to achieve shared goals.
Reputation Matters: Understand the importance of upholding our company's reputation through your actions.
Exceptional Service: Deliver outstanding service to our clients and partners.
Responsibilities & Duties:
1. Shipment & Documentation Management
• Review and revise required shipping documentation (e.g., bills of lading, pick tickets, manifests, invoices, weight tickets).
• Ensure all shipping documents are accurate, complete, and stored in the designated folder on time.
• Verify all shipment releases are in the proper format, with correct information, item quantity, category, and accurate customer details.
2. Logistics Coordination & Communication
• Coordinate closely with freight forwarders, truckers, and carriers to schedule pickups and manage transportation.
• Track and monitor shipments in transit from suppliers
• Follow up with Mexican packers, logistics representatives, and customs officials to obtain timely updates on loads in transit across the border.
• Provide the Warehouse team and the Quality control team with timely updates on the status of loads scheduled to cross or arrive that day
• Verify shipment status and ensure timely delivery, while proactively communicating updates to relevant teams.
3. Administrative & Bookkeeping Support:
• Perform light bookkeeping tasks related to invoices, credit notes, and purchase orders.
• Maintain organized records for all shipping and logistics activities
• Report to multiple departments and respond promptly to requests or inquiries from various teams
• Accurate data entry into the system, ensuring all information is correct and up to date
Requirements:
• Must be extremely detail-oriented (critical for success in this role).
• Bilingual in English and Spanish (required).
• Proven ability to manage tasks independently and meet deadlines with minimal supervision.
• Ability to perform and remain composed in a fast-paced, high-pressure environment.
• Strong problem-solving and communication skills, especially in the reporting and addressing process-related issues.
• Minimum of 3 years of experience in administrative support, logistics, and/or shipping.
• Team-oriented mindset with the ability to collaborate effectively across departments (essential).
• Previous remote work experience preferred or demonstrated ability to work independently in a distributed team environment.
• Experience with NetSuite is highly preferred (but not mandatory).
• Proficiency in Microsoft Office Suite, particularly in Outlook and Excel.
• A college degree is encouraged.
