- Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)- Scheduling & confirming pick up's- Follow up on interline requested pick up's- Co-ordinating with other departments/terminals to ensure customers' requirements are being met- Assisting salesThis is a remote position reporting to the Head Office in Gore BayThis is a Monday-FridayShift from 10:30 AM to 7:00 PM ESTMust be bilingual (Able to speak and write fluently in both English and French)Professional writing & phone skillsAbility to problem solveAbility to work as a team & individuallyExcellent communicationReliableThis is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.As a member of the Customer Service Team, you are also eligible for the following benefits:Profit SharingBenefits (including health and dental)Opportunities for growth and advancementFor 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Bilingual Customer Service Representative (French and English)

Emma

Responsibilities

Skills wanted:

Language(s) required:

About Manitoulin Group of Companies:

www.manitoulintransport.com/

Admin access needed