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Responsibilities
About the Role:
- We are looking for an organized, proactive, and detail-oriented Real Estate Virtual Assistant with hands-on experience using Keller Williams Command (KW Command).
- The ideal candidate will support a busy real estate professional or team with CRM management, lead follow-up, database organization, transaction support, and day-to-day administrative tasks.
- A major focus of this position is keeping KW Command accurate, organized, and consistently updated so leads, clients, opportunities, and follow-ups do not fall through the cracks.
Key Responsibilities:
- Manage and maintain contacts, leads, and client information in KW Command.
- Add, update, tag, categorize, and organize CRM contacts.
- Manage SmartPlans, tasks, reminders, and follow-up activities.
- Track leads through the appropriate stages and update opportunities/pipelines.
- Follow up with new and existing leads through phone, email, and text.
- Schedule appointments and maintain detailed communication notes.
- Identify duplicate, outdated, or incomplete CRM records and maintain database cleanliness.
- Assist with buyer and seller lead management.
- Support listing and transaction-related administrative tasks.
- Maintain spreadsheets, reports, and client databases.
- Assist with calendar management, email organization, and appointment coordination.
- Help ensure leads receive timely and consistent follow-up.
- Provide general administrative support to the agent or real estate team.
Qualifications:
- Previous experience as a Real Estate Virtual Assistant, Real Estate Executive Assistant, or Transaction Coordinator.
- Hands-on experience with Keller Williams Command is strongly preferred.
- Understanding of real estate lead management and buyer/seller workflows.
- Experience with lead follow-up and client communication.
- Strong English written and verbal communication skills.
- Proficient with Google Workspace, Google Sheets, and Microsoft Excel.
- Highly organized and comfortable managing a large database.
- Strong attention to detail and ability to work independently.
- Comfortable communicating with leads and clients by phone.
Preferred:
- Previous experience supporting a Keller Williams agent or team, including familiarity with KW Command contacts, SmartPlans, Opportunities, and day-to-day CRM workflows.
Indefinitely open
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