Planeterra is looking for a Learning and Systems Coordinator to join our global team.If you’re passionate about learning, technology, data, and building systems that strengthen community impact, this could be the role for you.You'll support Planeterra’s global Community Tourism Network by coordinating learning platforms, CRM systems, impact data, and digital tools, while working closely with teams across different regions and time zones.What you'll doManage and update content on Planeterra’s learning platformDevelop learning materials, guides, and resources for Network members and team membersCoordinate communications and engagement activities across the Community Tourism NetworkSupport CRM development, training, troubleshooting, and process improvementsImprove workflows through automation and help streamline organisational processesSupport the collection, cleaning, and analysis of impact dataContribute to Planeterra’s annual Impact ReportSupport the development of dashboards and reports tracking key organisational KPIsHelp evaluate and implement new technology, platforms, and digital systemsWhat we’re looking forExperience in operations, systems administration, or a related coordination roleExperience working with CRM platforms such as Salesforce, Zoho, Servis.ai, or similarExperience with Learning Management Systems such as Teachable, Moodle, or similarStrong skills in creating user-friendly documentation, training guides, and SOPsExperience with workflow automation tools such as Zapier or built-in CRM automationsExperience with impact measurement, survey design, or data analysis is an advantageFamiliarity with Canva, Articulate, or similar e-learning and visual design toolsStrong project management, organisational, and problem-solving skillsHighly adaptable and comfortable working across different time zones and culturesProactive, resourceful, and collaborative
13 days ago