Spanish OPI/VRI
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1901 Ulmerton Rd Suite 625, Clearwater, FL 33762, USA
Job Type
Independent Contractor
Workspace
Remote
About the Role
Customer Care Linguists (CCL) is seeking **Spanish–English interpreters** to provide over-the-phone interpretation (OPI) and video remote interpretation (VRI). Interpreters will help Spanish-speaking and English-speaking participants communicate clearly during live conversations.
In this role, you will listen carefully, interpret each speaker’s message accurately in both directions, and maintain a professional, impartial manner. Conversations may involve healthcare, customer service, or other service settings, depending on the assignment.
### Responsibilities
* Interpret live conversations between Spanish and English by phone and video.
* Convey each speaker’s meaning completely and accurately without adding, omitting, or changing information.
* Manage turn-taking and ask for clarification when needed.
* Use appropriate terminology and prepare for the subject matter of assigned conversations.
* Protect confidential information and follow CCL’s interpreting standards.
* Maintain a quiet, private, and professional environment during assignments.
* Arrive prepared and remain available for accepted assignments.
Candidates who move forward will complete CCL’s interview and language assessment process before being considered for assignments.
Requirements
High school diploma or equivalent.
Professional fluency in Spanish and English, with the ability to interpret accurately in both directions.
At least one year of live interpreting experience, preferably over the phone or by video.
Familiarity with medical terminology and the ability to prepare for the vocabulary used in each assignment.
Strong listening, note-taking, memory, and communication skills.
Ability to interpret accurately while remaining impartial, respectful, and calm during sensitive conversations.
Commitment to confidentiality and CCL’s professional interpreting standards.
A quiet, private workspace, reliable high-speed internet, a computer, a quality headset, and a working camera for video assignments.
Willingness to complete CCL’s interview, language assessment, and onboarding process.
Preferred: Healthcare interpreting training or certification and experience with legal or community-service terminology.
About the Company
Customer Care Linguists (CCL) provides multilingual communication and customer support services that help organizations connect with the people they serve. Our work includes phone and video interpretation, with a focus on clear, accurate, and respectful communication.
We are building a network of interpreters who understand that every conversation matters. Whether helping someone explain a concern, understand information, or take the next step, CCL interpreters bring professionalism, impartiality, and care to each interaction.
We welcome Spanish–English interpreters who share our commitment to reducing language barriers and helping people feel heard.