Technical Support Engineer at Calsoft Systems | Torre
Technical Support Engineer
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Calsoft Systems

Technical Support Engineer

Calsoft Systems
Emma
Emma
You'll maximize global business performance by optimizing critical Microsoft ERP solutions.
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Part-time

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Posted 4 months ago

Requirements and responsibilities

What You'll DoProvide advanced technical support for Microsoft Dynamics GP, NAV, and D365 Business Central clients.Troubleshoot, analyze, and resolve escalated ERP issues efficiently and accurately.Create and deliver technical documentation, knowledge base articles, and training materials.Communicate solutions clearly with both technical and non-technical stakeholders.Stay current on Microsoft ERP updates and industry trends.Collaborate with Calsoft team members and contractors as needed to achieve client goals.What You'll BringBachelor's degree in a related field.3+ years of hands-on experience with Dynamics GP, NAV, or D365 Business Central.Strong analytical and troubleshooting skills.Experience with data migration and system integrations.Excellent communication skills with the ability to simplify complex concepts.Proven ability to manage projects independently and deliver on deadlines.Nice to HaveUnderstanding of accounting, distribution, or service industry processes.Experience designing and proposing system improvements.Familiarity with pre-sales support or client engagement strategies.Contract DetailsThis is a remote, independent contractor role.You'll manage your own time, tools, and work methods within agreed-upon deliverables.Compensation and timelines will be defined in a written agreement.Contractors are responsible for their own taxes, insurance, and benefits.About Calsoft SystemsCalsoft Systems delivers innovative ERP, CRM, and IT solutions to help businesses streamline operations and accelerate growth. We're known for our deep expertise in Microsoft Dynamics and our commitment to exceptional client service.
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