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about 1 month ago
Requirements and responsibilities
About TechTorchTechTorch is a high-growth enterprise technology consultancy that partners with the world’s leading private equity-backed businesses. We deliver AI-powered solutions, accelerators, and data-driven transformation initiatives that drive measurable value at speed and scale.Our mission is to redefine enterprise technology consulting for private equity. We combine the agility of a scale-up with the discipline and rigor demanded by the most sophisticated investors and operators.TechTorch was founded by seasoned leaders — including former Bain consultants, CIOs, and tech executives — with deep expertise in technology, transformation, and value creation. We are not a typical startup. We were built to succeed and to deliver results that matter.About the TeamTechTorch teams work at the intersection of CRM, data, AI, and enterprise transformation. We help private equity-backed companies modernize commercial and customer engagement capabilities with speed, pragmatism, and measurable outcomes.Our Salesforce practice focuses on using the platform as intended — leveraging out-of-the-box capabilities, accelerating time to value, and avoiding unnecessary complexity.About the RoleAs a Salesforce Marketing Cloud Consultant, you will be responsible for the hands-on configuration, optimization, and delivery of Salesforce Marketing Cloud solutions for our clients.This role is focused on practical implementation, not heavy custom development. You will leverage out-of-the-box Marketing Cloud and Marketing Cloud Next capabilities to design and deploy scalable, maintainable marketing journeys, automation, and data models.You will work closely with clients, CRM teams, and data teams to enable effective customer engagement across channels while ensuring alignment with broader Salesforce and data architectures.What You’ll DoConfigure and implement Salesforce Marketing Cloud using out-of-the-box capabilities, with a strong focus on Marketing Cloud NextDesign and build customer journeys, automations, and segmentation using Journey Builder and related toolsConfigure data models, data extensions, and integrations with Salesforce CRM and other data sourcesSupport email, SMS, and multi-channel campaign execution using standard Marketing Cloud featuresCollaborate with business stakeholders to translate marketing requirements into scalable platform configurationsEnsure solutions follow Salesforce best practices for performance, data management, and maintainabilitySupport testing, deployment, and user enablement for Marketing Cloud solutionsTroubleshoot configuration issues and optimize existing Marketing Cloud setupsWho You AreWe’re looking for high-caliber professionals who meet the following criteria:3+ years of hands-on experience with Salesforce Marketing CloudPractical experience configuring Marketing Cloud Next using standard, out-of-the-box functionalityStrong understanding of Marketing Cloud data models, journeys, automation, and segmentationExperience integrating Marketing Cloud with Salesforce Sales Cloud and/or Service CloudComfortable working in client-facing consulting environmentsStrong communication skills with the ability to explain platform capabilities to non-technical stakeholdersSalesforce Marketing Cloud Consultant certification is strongly preferredExperience in PE-backed, fast-paced environments is a plusOur ValuesClient First — We focus relentlessly on delivering outcomes that create value for our clientsWe, Not Me — We win together. Collaboration drives transformation at scaleGet Stuff Done — We execute with speed and precision — because in PE, time mattersAI First — We embed AI at the core, enabling scalable, high-leverage solutionsOwn It — We take accountability for results, delivering on what we promiseAgile Mindset — We adapt quickly and proactively seek better ways to move forwardWhat We OfferOpportunity to work on high-impact CRM and marketing transformation initiativesExposure to complex, enterprise Salesforce environmentsHigh-autonomy role with ownership over delivery outcomesGlobal, collaborative team with strong Salesforce and data expertiseFlexible, remote-first working environment
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