Customer Support & Sales Representative (US Time Zone) at LinkAmerica

We are hiring! LATAM ONLYJob Title: Customer Support & Sales Representative (US Time Zone)Location: Remote – ColombiaFull Time: US Time Zone coverageStart Date: Mid-January (interviews begin early January)Compensation: $1,000 USD per hourAbout the RoleYou’ll be the local-facing contact in the US time zone, working closely with leadership and an India-based support team. If you’re comfortable talking to US clients, building trust, and juggling support with light sales, this role is for you.Role ContextWe are hiring a Customer Support & Sales Representative to support and grow our network of US-based clinical trial sites. This role combines customer support, relationship management, and sales outreach into one position.Key ResponsibilitiesAct as the primary point of contact for US-based clinical trial sitesHandle customer inquiries via email, phone, and other channelsBuild and maintain long-term relationships with existing sitesSupport outreach efforts to expand the number of active sitesQualify leads and assist with early-stage sales conversationsCoordinate with internal teams to resolve issues efficientlyMaintain accurate records, notes, and follow-upsHandle sensitive information with discretion and professionalismRequirementsAdvanced or near-native English proficiency (required)Strong verbal and written communication skillsExperience in customer support, sales, or a client-facing roleComfortable working with US-based customers and schedulesOrganized, proactive, and able to work independentlyReliable internet connection and a professional remote setupHow to apply📩 Interested? Send your resume to nicolasm@arvenda.com

Customer Support & Sales Representative (US Time Zone)

Emma

Responsibilities

Skills wanted:

Language(s) required:

About LinkAmerica:

mission:

www.linkamerica.com/

Admin access needed