Senior Customer Solutions Engineer at Sysdig | Torre

Senior Customer Solutions Engineer

You'll be the technical authority, driving cloud-native security adoption and customer success.
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Full-time

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Remote (for Japan residents)
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Posted 4 months ago

Requirements and responsibilities


What you will doReporting to the Senior Director of Customer Success you will be the technical authority on the Sysdig Platform and become the customer's go-to advisorYou will help with customer onboarding, thus driving adoptionYou will understand the customer's requirements, challenges, and what outcomes and value they are expecting in their Sysdig journey業務内容カスタマーサクセス部門のシニアディレクター直属のポジションとして、Sysdigプラットフォームに関する技術的な責任者となり、お客様にとっての信頼できるアドバイザーとして活躍していただきます。お客様のオンボーディングを支援し、製品の導入と活用を促進します。お客様の要件、課題、Sysdigの導入を通じて期待される成果や価値を的確に把握し、適切な支援を提供します。What you will bring with youYou will have a proactive approach and be a team player who strives to inspire customer loyaltyYou are the driving force in building customer relationships, including implementation, renewal, and identification of expansion opportunitiesYou will be an expert in cloud native technologies with multi year experience求める人物像サイバーセキュリティ領域、またはクラウドエコシステムにおけるエンジニアもしくはプロフェッショナルサービスのいずれかの経験をお持ちの方顧客の継続利用と拡大に注力したポストセールス業務において、最低5年以上の実務経験がある方What we look forYou have experience working either in a Cyber Security role or with Cloud Ecosystems in either an engineer or professional services roleYou bring 5 years minimum post-sales experience with a focus on growing and retaining customersExperience with Linux, Helm, Terraform, Kubernetes, or Cloud PlatformsJapanese: Fluent or equivalent.English: Professional working proficiency.私たちが求めるものサイバーセキュリティ関連、またはクラウドエコシステム関連のエンジニアまたはプロフェッショナルサービス関連業務の経験があること顧客の成長と維持に重点を置いた、最低5年間の販売後経験をお持ちの方Linux、Helm、Terraform、Kubernetes、またはクラウド プラットフォームの経験日本語: ネイティブまたは同等。英語: 専門的な業務能力。When you join Sysdig, you can expectExtra days off to prioritize your well-beingMental health support for you and your family through the Modern Health appGreat compensation packageSysdigに入社すると、以下のような福利厚生を受けられます心身の健康を最優先に考慮した特別休暇制度「Modern Health」アプリを通じた、ご本人およびご家族向けのメンタルヘルスサポート競争力のある給与・報酬パッケージClosingWe would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.Some of our Hiring Managers are globally distributed, an English version of your CV will be appreciated.Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.あなたのご応募を心よりお待ちしております。
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