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Posted 5 months ago
Requirements and responsibilities
- Administer, configure, and support the BMC Client Management platform in a multi-site enterprise environment.
- Manage software distribution, patch management, remote control, asset discovery, and inventory tracking using BCM.
- Perform package creation, deployment testing, and automation scripting for endpoint operations.
- Develop and maintain compliance policies, reporting dashboards, and audit reports.
Integrate BCM with other systems such as BMC Remedy/Helix ITSM, CMDB, Active Directory, and RSSO.
- Troubleshoot endpoint-related issues, agent deployment problems, and platform errors.
- Conduct BCM agent rollouts, updates, and upgrades in a controlled and secure manner.
- Collaborate with IT security, infrastructure, and service desk teams to ensure alignment and policy enforcement.
- Provide documentation, training, and support for internal users and technical teams.
- Stay updated on BCM releases, enhancements, and industry best practices.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)