Customer Success Manager at Nsight Health | Torre

Customer Success Manager

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Full-time

Legal agreement: Employment

Compensation
USD120k - 150k/year
location_on
Remote (anywhere)
Shared by
Juan Fernando Domínguez
2 months ago

Responsibilities


Nsight Health is hiring a Customer Success Manager 🚀Own the health and retention of a portfolio of provider accounts in a high-growth health tech environment. You'll serve as the senior point of contact, drive retention, manage complex issue resolution, and closely partner with the Customer Growth team—all while leveraging AI tools to surface clinical insights and streamline workflows.Use AI tools (ChatGPT, Claude) to analyze account data and surface clinical outcomes and care gapsAutomate retention workflows and early risk detection using AI-driven platformsProject manage complex issue resolution with AI-powered task coordinationRun quarterly business reviews powered by AI insights and analyticsMaintain account health scoring and dashboards in HubSpot with AI-enhanced data managementReports to Director of Customer Success