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About Us:DailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.The Role:DailyPay is seeking a forward-thinking, organized, and enthusiastic Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Implementation team, leading the deployment of our SaaS solution for our Small to Enterprise sized accounts. This person will lead the technical integration between third party vendors and DailyPay. The Implementation Manager will be responsible for managing the entire implementation lifecycle from pre-sales to go-live. Success in this role will rely on a combination of strong discovery skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.How You Will Make an Impact:Lead the technical aspects of the DailyPay integration for Small to Enterprise sized customersPerform comprehensive discovery and build robust documentation of the implementation requirementsPerform technical research to provide unique solutions for complex customer integrationsBecome a specialist in our product, configuration, and internal processesIdentify, manage, and mitigate project risksWork hand in hand with the sales team to assist with pre-sales and scoping discussionsSuggest new product features and functionality based on implementation experience and feedback from DailyPay customersWork closely with the operations and support teams to discuss implementation details and nuances during the post-launch handoffWhat You Bring to The Team:Bachelor’s degree in Business, Engineering, or equivalent work experience3-5+ years of experience in Implementation of SaaS solutionsExperience working with demanding, high-stakes accounts, managing operational and C-level stakeholders, and supporting day-to-day needs to manage these relationshipsDetail-oriented with the ability to set priorities and be flexible in a changing environmentExcellent written communication and presentation skillsExperience leading data validation, unit testing, and UATExperience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)Working proficiency in Microsoft Excel and Google SuiteExperience in early stage products, markets, and companies preferredOccasional need to work outside of normal business hours as required to support customers may be requiredNice to Haves:Experience with HCM, Payroll and Time Management SystemsExperience with Dell Boomi or similar productsWhat We Offer:Exceptional health, vision, and dental careOpportunity for equity ownershipLife and AD&D, short- and long-term disabilityEmployee Assistance ProgramEmployee Resource GroupsFun company outings and eventsUnlimited PTO401K with company matchHigh-performing cultures aren't built in silos, they thrive on partnership. At DailyPay, we Commit Together to an inclusive, professional environment where multifaceted perspectives are our greatest competitive advantage. We recognize that our team members don’t live “single-issue lives,” and we lean into the wide-ranging backgrounds and life stages that sharpen our collective decision-making.In our high-trust environment, we empower you to Challenge Norms. We’ve created a space where it is safe to ask difficult questions, disrupt the status quo, and share bold perspectives without fear of professional fallout. We believe that by checking our own assumptions and staying curious about the experiences of others, we arrive at better, more innovative results.We provide the space for you to do your best work through peer advocacy and transparent career development. If you are looking for a culture that values intellectual honesty, celebrates the unique lived experiences of its people, and thrives on collective success, you’ll find it here.If you require reasonable accommodation for any aspect of the recruitment process, please send a request to peopleops@dailypay.com. All requests for accommodation will be addressed as confidentially as practicable.DailyPay is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion or creed, alienage or citizenship status, political affiliation, marital or partnership status, age, national origin, ancestry, physical or mental disability, medical condition, veteran status, gender, gender identity, pregnancy, childbirth (or related medical conditions), sex, sexual orientation, sexual and other reproductive health decisions, genetic disorder, genetic predisposition, carrier status, military status, familial status, or domestic violence victim status and any other basis protected under federal, state, or local laws.
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