Solutions Specialist at A2 Hosting | Torre
Solutions Specialist
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A2 Hosting

Solutions Specialist

A2 Hosting
Posted by
Yuliana Velasquez Ramírez
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Full-time

Legal agreement: Employment

Compensation
USD15 - 35/hour
location_on
Remote (anywhere)
Posted almost 6 years ago

Responsibilities

• Answer warm sales inquiries via phone calls, tickets, and Live Chats - no cold calling required. • Work with the client to understand their actual needs and suggest the appropriate service and plan. • Escalate complex sales inquiries to Sales Engineers. • Maintain CRM records and ensure data is added and updated regularly. • Provide weekly sales performance report to Sales Lead. • Identify customer business goals and needs rather than push sales. • Focus on the long-term client relationship rather than short term revenue. • Focus on building partnerships. • Leverage our support and engineering team to create creative solutions for our clients. • Follow up with clients quarterly to ensure we are meeting their needs. • Work with others in a team. • Demonstrate excellent verbal and written communication and interpersonal skills while displaying a high energy level and positive attitude. • Identify and develop strategies to overcome obstacles in the prospect’s decision-making process. • Be a self-starter with excellent time management and organizational skills.
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