Solutions Architect at InfluxData | Torre
Solutions Architect
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InfluxData

Solutions Architect

InfluxData
Posted by
Former Torrex
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(2.3K) info
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Full-time

Legal agreement: Employment

Compensation
USD70k - 90k/year
Non-negotiable
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Hybrid (United States)
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Posted over 5 years ago

Requirements and responsibilities

• Technical lead responsible for designing and implementing the InfluxData solution for key strategic accounts • Collaborate with enterprise customers on their key objectives with InfluxEnterprise conducting thorough technical discovery • Provide technical training to the key team members of the customer for administering and operating the solution • Develop technical solutions for solving key customer issues such as migration of data from other competing platforms, integration to other solutions like Grafana, adding support for new devices and platforms to monitor, etc • Create solutions in a manner that can be easily applied with other customers projects • Work with the CSM counterpart to develop joint success plans • Serve as an escalation point of contact for support issues requiring a solution oriented approach • Collaborate with technical content developers to create world class documentation and enhance training content • Become an expert in the InfluxData value propositions and time series space in order to provide effective guidance to our customer base
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