About FSGFSG is the solution for operational excellence being sought by private fund managers who wish to focus solely on raising capital and identifying investment opportunities. We support the entire life-cycle of our clients’ private funds and management company, managing the execution of investments, the experience of their investors, and the compliance, finance and human resource solutions needed to satisfy all regulatory requirements. Our team is asked to serve our clients with consistent excellence and accountability, while being allowed to live their definition of success. We focus on bringing new team members on board who share our passion for providing excellence in our service, while never wavering from our Principles of integrity, effort, communication and protecting time with our families.FSG is the opportunity to learn and experience the finance industry for a people-oriented, hard-working, team player. Our unique culture is built by the team and for the team. Our compensation structure provides unlimited upside to our team members. We will teach you all that you need to know to be successful on our team, so we do not require any specific degree or work history.Your key responsibilitiesIdentify potential solutions for bottlenecks, limitations, and capacity constraints within processes and technologiesSupport the implementation of new technologies and processes via project management, support of team member training, and delivery of user-consumable documentationCollaborate with leaders of our service teams to assess viability of technology solutions and process change, testing them for fit/impact within existing service modelsInterface with service team leaders to monitor client “stories” associated with service teams to ensure our knowledge management system remains complete, relevant, and educationalCollaborate with the People & Culture team in supporting service team training via our knowledge management systemOur requirements for you as an applicantExperience (3-5 years) leading change management, technology roadmap creation, documentation and execution, and/or knowledge management within organizationsPassion for change and technology as part of the FSG commitment to support our team finding their successCommitment to understanding, learning and asking the extra question(s) that allow for full understandingBe unafraid of open-ended challenges and capable of working backwards from output challenges to identify core process and input issuesBe a team player with an enthusiastic work ethicLearn all we teach you quickly, comprehensively, and enthusiasticallyBe exceptional in your organizational and written communication skillsHave an exacting attention to detailBe exemplary in prioritization and multi-tasking in a fast-paced environmentWhat we offer / commitment to youComprehensive benefitsBase salary commensurate with experience and success: The annual base salary range for this position is $90,000 to $115,000Quarterly bonus with unlimited potential growth: 1/3rd of our profits (no matter how much) are shared with our team in bonuses each quarterWe are primarily a remote work company, but some of the training for this role may be best delivered in-person leveraging client sites or local coworking locations. Our clients also ask us to provide on-site support from time-to-time. In the interview process, we can outline expectations about what, if any, in-person training or support time is expected to be required for this role.You will be successful when you deliver exemplary service to our clients and their investors, fulfill the FSG vision and purpose, and bring success to the entire FSG team.
