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Responsibilities
About the jobApply with us if you possess:An excellent written and verbal communicator who likes to solve problems and connect with people via phonePrevious inbound call center experience or the ability to provide excellent customer service by phone with sincerity and professionalismProficient and experienced PC skills with Microsoft Office, dual screens, and toggling between multiple systems (6 months or more of computer data entry experience)Multitasking ability – able to input data or research information while on the phone with the caller; able to talk and typeHistory of on-time attendance at previous jobHigh School Diploma or GED (minimum)Able to provide a stand-alone monitor, USB corded headset, and a quiet, distraction-free home workspace (we’ll provide the rest!)Desired qualifications, skills and experienceNice to have (but not required):Customer service backgroundExperience with financial services, healthcare, technology companies, or something similar
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