Regional Director - Professional Services at Omni Analytics | Torre
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Regional Director - Professional Services

You'll lead North American Professional Services, shaping customer experience and driving growth for AI analytics.
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Full-time

Legal agreement: Employment

Compensation
USD230k - 250k/year
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Remote (for United States residents)
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Emma of Torre.ai
15 days ago

Requirements and responsibilities


About OmniOmni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack.Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B.About the RoleOmni is looking for a Regional Director to own and grow our North American Professional Services team. You'll lead highly experienced Architects and Engagement Managers, partner closely with Sales leadership, and be accountable for scoping, partner subcontractor management, delivering customer outcomes and team development in your region.You'll report to the VP of Professional Services and be a key voice in shaping the customer experience and implementation at Omni.You WillOwn team performance across core metrics: billable utilization, customer outcomes and financial performance. - Hire, develop, and retain a high-performing team of Managing Architects & Engagement ManagersCoach architects on deal and project strategy, and work with EMs to advance process hygiene and to drive efficiencyManage and maintain exceptional subcontracting partner relationships, staying up on capacity, capabilities, and handling unique needs to further the business relationshipIdentify patterns in customer needs and projects and feed insights back to product, marketing, and enablementBe the final accountable party for back office processes in your region, working with internal stakeholders such as Finance, operations and sales to ensure the clarity and completion of every transactionNetwork with leaders at prospects, customers and partnersCollaborate cross-functionally with CS, Marketing, and Product on GTM strategyBe a dynamic and responsive leader, anticipating and positioning for an always evolving landscape of customer needsAbout You7+ years in SaaS, consulting, data or other relevant domainsTrack record of exceeding performance objectives as an individual contributor or a managerExcellent cross-functional collaborator, especially with sales teams Builder mentality — comfortable in an environment where process is still formingClear, direct communicator who gives feedback early and oftenNice to HaveExperience implementing analytics or embedded analytics3+ years managing teams strongly preferredFamiliarity with dbt, Snowflake, or modern data stack toolingPrior experience at a high-growth Series B/C companyLocation & Travel:The role is based in our San Francisco headquarters, but we’re open to strong candidates anywhere in the US. Travel may be up to 30%, based on customer needs.Why Join UsPassionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch DataHealth, dental, and vision insurance401(k) PlanUnlimited PTOOmni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
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