Customer Service Representative (Temporary, 6-Month Contract) at Sutherland | Torre
Customer Service Representative (Temporary, 6-Month Contract)
trending_up Invest in Torre
Sutherland

Customer Service Representative (Temporary, 6-Month Contract)

Sutherland
Emma
Emma
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Provide your expected compensation while applying
location_on
Remote (for United States residents)
Shared by
Emma of Torre.ai
 about 1 month ago

Responsibilities

Company DescriptionCan you deliver exceptional service to customers who call in looking for answers to questions?  Are you an active listener who can leverage probing question to provide solutions? Do you have an enthusiastic personality and a strong attention to detail?Join Us.Job DescriptionTemporary position- 6 month contractIn this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. QualificationsExcellent verbal and written communication skills; strong multitasking abilitiesFluency in EnglishDrive to solve problems and meet goalsFamiliarity with Microsoft Office toolsExperience in customer serviceExcellent wired internet connectivity and a quiet, distraction-free, secure place to work.Additional InformationAll your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
This job post is closed.